2017 GMC Sierra 3500HD: common problems and reliability

The 2017 GMC Sierra 3500HD has 74 owner-filed NHTSA complaints and 7 recalls on record. The most-reported areas are power train and service brakes. Owners most often flag transmission failures (10-speed automatic) — valve body and control module failures, parts on national backorder, affects newer models (2020+). frequency: recurrent.

Safety record for the 2017 model year

74
Owner complaints
7
Recalls
6
Crash reports
2
Fire reports

Source: NHTSA complaints and recalls filed for 2017 GMC Sierra 3500HD vehicles (US, public record).

Where owners report problems

power train
26
service brakes
25
electrical system
9
engine
6
steering
3

Recalls affecting the 2017 Sierra 3500HD

seat belts:front:retractor

Campaign 17V567000

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these…

engine

Campaign 19V328000

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 …

fuel system, gasoline:storage:tank assembly

Campaign 19V088000

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-l…

air bags:frontal

Campaign 16V651000

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ES…

What owners say across generations

Sentiment is mixed and heavily dependent on model year and powertrain. There is a strong, positive consensus regarding the long-term durability and capability of older generations, particularly the 2001-2007 models with the Duramax diesel and Allison transmiss

  • Transmission failures (10-speed automatic) — Valve body and control module failures, parts on national backorder, affects newer models (2020+). Frequency: recurrent.
  • Engine problems (newer models) — Issues with lifters, cam phasers, and crankshafts mentioned in the context of GM full-size trucks; diesel injector failure and smoking on high-mileage older Duramax engines. Frequency: recurrent.
  • Electrical system faults — Intermittent issues causing doors to lock/unlock, airbag/stabilitrak lights, instrument panel resets, and engine power loss (2013 model); specific problem with negative battery cable causing a short (2013 model); park assist/exhaust brake button backlight failure (2013 model). Frequency: recurrent.
  • Interior quality issues — Fake leather seat material peeling, tailgate liner popping, tailgate button failures on newer high-trim (e.g., Denali) models. Frequency: isolated.
  • Unknown engine "ticking" noise — Mentioned in a Technical Service Bulletin (TSB) dating to 2018, present on a 2023 model, described as a persistent noise at idle that the dealer acknowledged but did not fix. Frequency: isolated.

Owner insights cover all generations of the Sierra 3500HD.

Typical used price

Used Sierra 3500HD listings typically run $36,576–$50,193 across 2008 to 2024 model years.

Other Sierra 3500HD model years

2024 Sierra 3500HD2020 Sierra 3500HD2015 Sierra 3500HD2011 Sierra 3500HD2007 Sierra 3500HD
Full GMC Sierra 3500HD owner reportCompare against another car