2024 GMC Sierra 3500HD: common problems and reliability

The 2024 GMC Sierra 3500HD has 40 owner-filed NHTSA complaints and 3 recalls on record. The most-reported areas are power train and electrical system. Owners most often flag transmission failures (10-speed automatic) — valve body and control module failures, parts on national backorder, affects newer models (2020+). frequency: recurrent.

Safety record for the 2024 model year

40
Owner complaints
3
Recalls
0
Crash reports
1
Fire reports

Source: NHTSA complaints and recalls filed for 2024 GMC Sierra 3500HD vehicles (US, public record).

Where owners report problems

power train
11
electrical system
11
service brakes
7
engine
6
steering
4

Recalls affecting the 2024 Sierra 3500HD

steering

Campaign 23V549000

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

latches/locks/linkages:tailgate:latch

Campaign 24V060000

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short …

latches/locks/linkages:tailgate:latch

Campaign 24V894000

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may shor…

What owners say across generations

Sentiment is mixed and heavily dependent on model year and powertrain. There is a strong, positive consensus regarding the long-term durability and capability of older generations, particularly the 2001-2007 models with the Duramax diesel and Allison transmiss

  • Transmission failures (10-speed automatic) — Valve body and control module failures, parts on national backorder, affects newer models (2020+). Frequency: recurrent.
  • Engine problems (newer models) — Issues with lifters, cam phasers, and crankshafts mentioned in the context of GM full-size trucks; diesel injector failure and smoking on high-mileage older Duramax engines. Frequency: recurrent.
  • Electrical system faults — Intermittent issues causing doors to lock/unlock, airbag/stabilitrak lights, instrument panel resets, and engine power loss (2013 model); specific problem with negative battery cable causing a short (2013 model); park assist/exhaust brake button backlight failure (2013 model). Frequency: recurrent.
  • Interior quality issues — Fake leather seat material peeling, tailgate liner popping, tailgate button failures on newer high-trim (e.g., Denali) models. Frequency: isolated.
  • Unknown engine "ticking" noise — Mentioned in a Technical Service Bulletin (TSB) dating to 2018, present on a 2023 model, described as a persistent noise at idle that the dealer acknowledged but did not fix. Frequency: isolated.

Owner insights cover all generations of the Sierra 3500HD.

Typical used price

Used Sierra 3500HD listings typically run $36,576–$50,193 across 2008 to 2024 model years.

Other Sierra 3500HD model years

2020 Sierra 3500HD2017 Sierra 3500HD2015 Sierra 3500HD2011 Sierra 3500HD2007 Sierra 3500HD
Full GMC Sierra 3500HD owner reportCompare against another car