2017 Cadillac XTS: common problems and reliability

The 2017 Cadillac XTS has 24 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are electrical system and suspension. Owners most often flag magnetic ride control (mrc) strut/suspension failure: expensive replacement, often needed around 100,000 miles. causes rough ride and sagging. frequency: very frequent.

Safety record for the 2017 model year

24
Owner complaints
0
Recalls
1
Crash reports
1
Fire reports

Source: NHTSA complaints and recalls filed for 2017 Cadillac XTS vehicles (US, public record).

Where owners report problems

electrical system
10
suspension
3
power train
2
steering
2
fuel/propulsion system
1

What owners say across generations

Mixed sentiment with a clear generational divide. Long-term owner reports for the 2013-2015 models describe significant and expensive reliability issues, leading to a reputation for high maintenance costs.

  • CUE Infotainment System Failure: Screen delamination, cracking, and touch unresponsiveness. Very frequent in 2013-2015 models; noted as improved but not eliminated in 2016+. Frequency: very frequent.
  • Magnetic Ride Control (MRC) Strut/Suspension Failure: Expensive replacement, often needed around 100,000 miles. Causes rough ride and sagging. Frequency: very frequent.

Owner insights cover all generations of the XTS. See the full XTS owner picture and every model year.

Typical used price

Used XTS listings typically run $13,192–$19,049 across 2013 to 2019 model years.

Other XTS model years

Compare every XTS year side by side to see how 2017 ranks against the rest.

2013 XTS

Compare the XTS against its rivals

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