2004 Chrysler Pacifica (crossover): common problems and reliability

The 2004 Chrysler Pacifica (crossover) has 896 owner-filed NHTSA complaints and 2 recalls on record. The most-reported areas are structure and engine. Owners most often flag chronic starting problems — hard starting, failure to start, requiring multiple attempts or extended cranking (10+ seconds). frequency: very frequent.

Safety record for the 2004 model year

896
Owner complaints
2
Recalls
32
Crash reports
30
Fire reports

Source: NHTSA complaints and recalls filed for 2004 Chrysler Pacifica (crossover) vehicles (US, public record).

Where owners report problems

structure
323
engine
141
suspension
125
engine and engine cooling
117
electrical system
109

Recalls affecting the 2004 Pacifica (crossover)

power train:automatic transmission:control module (tcm/pcm/tecm)

Campaign 04V113000

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATIN

fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Campaign 03V471000

ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.

What owners say across generations

Overwhelmingly negative sentiment regarding the 2004-2008 Chrysler Pacifica crossover. Owner feedback is dominated by severe and recurrent reliability issues, particularly with starting and powertrain components. The vehicle is described as a "dog" with underp

  • Chronic starting problems — hard starting, failure to start, requiring multiple attempts or extended cranking (10+ seconds). Frequency: very frequent.
  • Engine mount failure — mounts rot and fail, causing loud noises and expensive repairs, often costing more than the vehicle's value. Frequency: recurrent.
  • Underpowered engines — specifically the 3.7L V6 described as underpowered with a horrible rev range for its application. Frequency: recurrent.
  • General poor reliability / build quality — described as having numerous catastrophic issues, being unreliable, and having a reputation for poor quality. Frequency: very frequent.

Owner insights cover all generations of the Pacifica (crossover).