The 2024 Kia Sorento has 43 owner-filed NHTSA complaints and 2 recalls on record. The most-reported areas are electrical system and engine. Owners most often flag transmission failures — multiple reports of complete transmission replacements, with one owner citing three new transmissions in a 2024 model within 14 months. clunky shifting and concerns over dual clutch transmission (dct) reliability are mentioned. frequency: very frequent.
Safety record for the 2024 model year
43
Owner complaints
2
Recalls
4
Crash reports
1
Fire reports
Source: NHTSA complaints and recalls filed for 2024 Kia Sorento vehicles (US, public record).
Where owners report problems
electrical system
11
engine
8
service brakes
7
structure
6
power train
5
Recalls affecting the 2024 Sorento
electrical system:wiring
Campaign 24V287000
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
electrical system:body control module:software
Campaign 25V006000
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlight…
What owners say across generations
Sentiment is sharply divided and heavily dependent on model year, powertrain, and owner expectations. For newer models (2023-2026), feedback is often positive regarding value, interior comfort, ride quality, feature content, and hybrid fuel economy. Many owner
Transmission failures — Multiple reports of complete transmission replacements, with one owner citing three new transmissions in a 2024 model within 14 months. Clunky shifting and concerns over Dual Clutch Transmission (DCT) reliability are mentioned. Frequency: very frequent.
Engine failures — Reports of engines (including non-recalled engines) failing and requiring replacement, sometimes under 100,000 miles, with repair costs around $6,000. Frequency: very frequent.
Infotainment and climate control interface — The shared touch-sensitive strip for media and climate controls is universally panned. Owners report it requires taking eyes off the road, lacks tactile feedback, is difficult to see in daylight, and is prone to accidental activation. Frequency: very frequent.
Long-term reliability concerns — A strong, recurring theme that vehicles may be designed to have significant issues after the warranty expires (~100,000 miles), with advice to sell before 70-80,000 miles. Perceived as less durable than Toyota/Honda counterparts. Frequency: very frequent.
Real-world fuel economy discrepancy — While hybrids are praised, one owner report for a related model indicates real-world MPG can be significantly lower (28 MPG vs. 38 MPG estimate) than advertised. Frequency: isolated.
Owner insights cover all generations of the Sorento.
Typical used price
Used Sorento listings typically run $29,848–$34,610 across 2014 to 2026 model years.