2023 Mercedes-Benz EQE SUV: common problems and reliability
The 2023 Mercedes-Benz EQE SUV has 38 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are electrical system and service brakes. Owners most often flag software glitches and electronic malfunctions — includes infotainment freezes, random system reboots while driving, failure to recognize phones, incorrect charging calculations, faulty door handle sensors, and erroneous collision warnings. frequency: very frequent.
Safety record for the 2023 model year
38
Owner complaints
0
Recalls
6
Crash reports
1
Fire reports
Source: NHTSA complaints and recalls filed for 2023 Mercedes-Benz EQE SUV vehicles (US, public record).
Where owners report problems
electrical system
15
service brakes
10
forward collision avoidance
9
power train
5
vehicle speed control
4
What owners say across generations
Mixed to negative sentiment overall, with a significant divide between the vehicle's inherent qualities and pervasive software/electronic reliability issues. When functional, the EQE SUV is praised for its extremely comfortable ride, quiet and refined interior
Software glitches and electronic malfunctions — includes infotainment freezes, random system reboots while driving, failure to recognize phones, incorrect charging calculations, faulty door handle sensors, and erroneous collision warnings. Frequency: very frequent.
Phantom braking and driver assistance faults — random emergency braking interventions, false collision warnings, driver aids disabling mid-drive. Frequency: recurrent.
Interior build quality and material decline — increased use of hard plastics, thinner metal speaker grills, easily scuffed piano black trim, less plush materials than previous Mercedes generations. Frequency: recurrent.
Suspension or stability control issues — reported feeling of "drifting" or kicking out at the rear over bumps at speed, described as abnormal. Frequency: isolated.
Brake performance concerns (2023 model year) — described as "a little suspect" on early models, with recommendation to test thoroughly; noted as improved for 2024+. Frequency: isolated.
Owner insights cover all generations of the EQE SUV.
Typical used price
Used EQE SUV listings typically run $55,649–$65,549 across 2025 to 2026 model years.