2020 Volkswagen Atlas: common problems and reliability

One of the better Atlas years.

The best Volkswagen Atlas year. All Atlas years

133 owner complaints, most about electrical system. 11 recalls.

Should I buy a 2020 Atlas?

The 2020 Volkswagen Atlas has 133 owner-filed NHTSA complaints and 11 recalls on record. The most-reported areas are electrical system and air bags.

Safety record for the 2020 model year

133
Owner complaints
11
Recalls
3
Crash reports
1
Fire reports

Source: NHTSA complaints and recalls filed for 2020 Volkswagen Atlas vehicles (US, public record).

The Year Score compares this year with other Atlas years only. How we score it

Is 2020 a good year for the Atlas?

Across the 9 Atlas model years we track, complaint volume runs from 133 (2020) to 637 (2021). With 133 complaints, the 2020 Atlas sits below the model's median of 254.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

electrical system
44
air bags
31
service brakes
22
forward collision avoidance
22
steering
13

Recalls affecting the 2020 Atlas

equipment:other:labels

Campaign 22V086000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

air bags:side/window

Campaign 22V152000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

tires:pressure monitoring and regulating systems

Campaign 22V815000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

air bags:sensor:occupant classification:front passenger

Campaign 23V215000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Show 7 more recalls

visibility:defroster/defogger/hvac system

Campaign 21V892000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

exterior lighting:headlights

Campaign 20V504000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

seats

Campaign 20V505000

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

steering

Campaign 20V712000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

tires:sidewall

Campaign 20V702000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

steering

Campaign 21V026000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

air bags:sensor:occupant classification:front passenger

Campaign 24V464000

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

What owners say across generations

Mixed to negative sentiment overall, with a sharp divide between satisfied and dissatisfied owners.

Owner insights cover all generations of the Atlas. See the full Atlas owner picture and every model year.

Typical used price

Used Atlas listings typically run $20,420–$31,521.

Other Atlas model years

Compare every Atlas year side by side to see how 2020 ranks against the rest.

Compare the Atlas against its rivals

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