Generation-specific owner insights from 18+ substantive owner discussions, with US complaint and recall records.

225
US owner complaints (NHTSA), 2012–2018
27
recall campaigns
engine
most-complained area
What owners say about this generation
Audi A6 (2012-2018)
Overall Sentiment
Owners of the 2012-2018 A6 are generally positive, praising the 3.0T supercharged engine as one of Audi's most reliable and the ZF 8-speed transmission as stout and well-programmed. The car is described as comfortable, solid, and a great value for its depreciation. However, owners consistently warn that high-mileage examples (over 100k-140k miles) require a thorough pre-purchase inspection with a VAG-compatible scan tool, as generic OBD2 scanners miss stored codes. The 2.0T engine is viewed less favorably, with mentions of oil burning issues, and the 2.0 TDI is considered reliable but underpowered for the car's weight, with expensive AdBlue system concerns. The motorized MMI screen is a known annoyance, and Bluetooth music streaming is absent until 2014.
Sentiment Confidence Level
High
Frequently Mentioned Competitors
Acura TL, Infiniti G37/G35, Hyundai Genesis Sedan, Honda Accord V6, Toyota Camry V6
Positioning vs Competitors
Owners cross-shopping Japanese sedans note that the Audi A6 offers a more refined interior, better driving precision, and a more effortless feel from the supercharged V6, but they acknowledge that Japanese competitors will cost less to own and maintain over the long term. The A6 is seen as a more premium and engaging choice, but not as a budget-friendly high-mileage option.
Best Version According to Owners
The 3.0T supercharged engine (available throughout the generation) is widely considered the best and most reliable powertrain for this generation. Within the 3.0T, the CTUA engine variant is recommended over the earlier CGXB, as the CTUA has revised materials and fewer oil-burning and PCV system issues. The 8-speed ZF automatic transmission is strongly preferred over the 7-speed.
Recommended Configurations
Owners recommend the 2012-2018 A6 with the 3.0T engine and the 8-speed automatic transmission. For the 3.0T, the CTUA engine (found in later model years) is preferred. The 2.0T is not recommended due to oil burning issues, and the 2.0 TDI is only recommended if the buyer is prepared for potential AdBlue system failures. The Prestige trim is noted as desirable for its technology and sound system.
General Recommendations
This generation is best suited for buyers who can afford proper maintenance and repairs, especially on high-mileage examples. Owners strongly advise getting a pre-purchase inspection (PPI) from an independent Audi specialist and using a VCDS or OBDeleven scan tool to check for hidden codes, as a generic OBD2 scanner will not catch all errors. A seller who refuses a scan or PPI is a major red flag. For high-mileage cars (over 100k miles), budget for common repairs such as water pump, PCV valve, motor mounts, and control arms. Preventive maintenance, including frequent oil changes (every 5,000-6,000 miles) and transmission fluid changes every 50,000-100,000 miles, is key to longevity. The 2012 model year is the first of the C7 generation and may have some early-production quirks, but is still considered solid if well-maintained.
Reported Issues
Remarks
Owners emphasize that the 3.0T supercharged engine is a "known quantity" and that preventive maintenance is the key to high mileage (many report 200,000+ miles with proper care). The 2012-2018 generation is considered more reliable than the subsequent C8 generation, which has reported rocker arm and piston skirt issues. A VCDS or OBDeleven scan is considered essential before purchase, as it can reveal stored codes, timing chain stretch, and DSG/clutch health that a generic scanner cannot. Analysis based on approximately 18 substantive owner discussions about this generation.
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2018 | 2 | 2 | electrical system |
| 2016 | 51 | 3 | engine |
| 2015 | 21 | 4 | engine |
| 2014 | 40 | 4 | steering |
| 2013 | 52 | 6 | air bags |
| 2012 | 59 | 8 | air bags |
Source: US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
2018 · fuel system, gasoline:fuel injection system:fuel railcampaign 19V035000
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
2018 · air bags:sensor:occupant classificationcampaign 18V370000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection Syst
2016 · fuel system, gasoline:fuel injection system:fuel railcampaign 19V035000
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
2016 · electrical system:wiringcampaign 18V862000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Audi A6 Sedans and 2015 Audi A7 vehicles. The auxiliary heater electrical connector on these vehicles may have been incorrectly inserted into the auxiliary heater, possibly resulting in increased electrical resistance.
2016 · air bags:sensor:occupant classificationcampaign 18V370000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection Syst
2015 · engine and engine cooling:cooling systemcampaign 18V229000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become block
2015 · electrical system:wiringcampaign 18V862000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Audi A6 Sedans and 2015 Audi A7 vehicles. The auxiliary heater electrical connector on these vehicles may have been incorrectly inserted into the auxiliary heater, possibly resulting in increased electrical resistance.
2015 · air bags:sensor:occupant classificationcampaign 18V370000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection Syst
2015 · engine and engine cooling:cooling systemcampaign 17V002000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the c
2014 · air bags:sensor:occupant classificationcampaign 18V370000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection Syst
2014 · engine and engine cooling:cooling systemcampaign 17V002000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the c
2014 · engine and engine cooling:cooling systemcampaign 18V229000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become block
Owner insights summarize real ownership discussions for this generation only. Complaint and recall data is public NHTSA (US) information. Always verify recalls against your VIN at nhtsa.gov.