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Cadillac LYRIQ
SUV · Electric · 3 versions · owner report
Ranked #8 of 18 luxury midsize SUVs on owner data, price and fuel economy
Power
0–62 mph (0–100 km/h)
Combined, EPA 2027
What owners say
Our take, from owner reports
Mixed sentiment with a clear generational divide.
7 problems reported (1 very frequent, 4 recurrent, 2 isolated) · high confidence
Problems owners report
- Very frequentSoftware glitches and infotainment bugs
Includes Bluetooth/CarPlay connectivity failures, screen flickering/freezing, faulty navigation maps, app connectivity problems requiring reinstallation, and failed Over-the-Air (OTA) updates requiring dealer intervention.
- RecurrentCharging system malfunctions
Home charging sessions stopping prematurely, drastically reduced DC fast charging speeds (e.g., 5 kW), erroneous "battery needs maintenance" warnings leading to stranding.
- RecurrentVarious electronic control module failures
Includes telematics module (causing red OnStar light), vehicle integration control modules, and communication errors (U-codes). Parts backorders can lead to repair delays of weeks or months.
+ 4 more issuesShow fewer
- RecurrentDriver assistance system faults
Automatic emergency braking (AEB) activating erroneously in reverse and in rain, parking assist malfunctions, adaptive cruise control issues. Some dealers reportedly disable these features as a temporary fix.
- RecurrentBuild quality and component failures
Stuck charging door, malfunctioning headlights/turn signals with long parts backorders, sunroof with limited opening travel, buzzing/crackling speakers, inoperative wireless phone charger.
- IsolatedPoor reliability ratings
Cited from external surveys (e.g., Consumer Reports score of 5/100 for the 2024 model) highlighting vehicle malfunctions, software glitches, and safety feature failures.
- IsolatedRapid depreciation
Noted severe first-year depreciation, with nearly one-year-old models available for around $41,000, attributed to public perception of buggy software.
The version owners recommend
2023 Debut Edition (DE). This launch trim is unanimously highlighted as the best version due to its comprehensive feature set (including Super Cruise) at its original MSRP of approximately $59,000. Owners state the equivalent 2024 model would cost an easy $10,000 more for similar equipment. The DE represents peak value, with later model years and lower trims criticized for being more expensive while offering fewer features and persistent software problems.
Competitors to consider
Owners compare it most often with the Tesla Model Y, Ford Mustang Mach-E, Hyundai Ioniq 5, BMW iX3 and Porsche Macan EV.
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Overall sentiment
Mixed sentiment with a clear generational divide. Owner feedback is sharply split between early adopters of the 2023-2024 models and those with later production units. The Debut Edition (DE) for the 2023 model year is consistently praised as an exceptional value, offering a fully-featured luxury EV experience at its original MSRP. Owners report high satisfaction with its comfort, quiet cabin, smooth ride, and the quality of Cadillac customer care in addressing early issues. However, sentiment turns significantly negative for many 2024+ owners, particularly regarding widespread software glitches, infotainment bugs, and build quality inconsistencies. The consensus indicates a vehicle with strong foundational qualities: luxury, comfort, and driving refinement: that is severely hampered by unreliable electronics and software, leading to frequent dealer visits and owner frustration. The value proposition is also criticized for later models, seen as offering fewer features at higher prices compared to the launch edition.
Positioning vs competitors
Positioned as a traditional luxury alternative to tech-focused EVs. It is frequently compared favorably to the Tesla Model Y, Ford Mustang Mach-E, and Hyundai Ioniq 5 for its superior cabin quietness, ride comfort, and more conventional luxury interior design. However, it is criticized for lagging behind competitors in key EV metrics: real-world range is noted as merely "good enough," and DC fast charging speed is seen as a significant weakness compared to rivals like the BMW iX3. Against premium German EVs, the Lyriq is viewed as offering a compelling luxury feel and value when discounted but is burdened by GM's reputation for software and electrical reliability issues. It is often described as a "halo car" for GM's Ultium platform that has struggled with execution.
Recommended configurations
Insufficient owner data available for a detailed configuration breakdown. Isolated suggestions include ensuring the vehicle has received all available software updates at delivery, using a wired connection for Apple CarPlay/Android Auto to avoid wireless connectivity bugs, and purchasing a Tesla charging adapter for broader charging network access. For home charging, the GM-branded charger is mentioned for potential utility rebate integration.
General recommendations
Strongly consider a low-mileage used 2023 Debut Edition for the best combination of features, value, and post-software-update refinement. For new purchases, verify all software recalls and updates are completed before taking delivery and test all infotainment and connectivity features thoroughly. Be prepared for potential software-related service visits; establishing a relationship with a competent service department is crucial. Given the high rate of reported issues, an extended warranty is highly advisable. The vehicle is recommended for buyers prioritizing traditional luxury comfort and a quiet cabin over leading-edge EV technology or software reliability. It is not recommended for owners who are intolerant of electronic glitches or who require the most convenient fast-charging experience for frequent road trips.
Remarks
A clear pattern emerges distinguishing the 2023 model year, particularly the Debut Edition, from later models. Early 2023 units suffered from significant software immaturity, but Cadillac's customer care and subsequent updates appear to have resolved many issues for those owners, fostering loyalty. For 2024 and 2025 models, owner discussions reveal an ongoing struggle with fundamental software stability and electronic reliability, suggesting production and software update processes remain problematic. The discontinuation and subsequent re-enabling of OTA updates is noted. The Ultium platform's brake blending system receives isolated but specific praise for being seamless and industry-leading. Analysis based on approximately 35 substantive owner discussions and reports.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearSource: NHTSA (US)Show table
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2026 | 14 | 1 | forward collision avoidance |
| 2025 | 18 | 3 | electrical system |
| 2024 | 114 | 6 | electrical system |
| 2023 | 24 | 7 | exterior lighting |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
Recall notices17 on record · Source: NHTSA (US)Show recalls
2026 · equipment:other:owners/service/other manualcampaign 26V114000
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
2025 · seats:mid/rear assembly:head restraintcampaign 25V193000
General Motors, LLC (GM) is recalling certain 2025 Cadillac LYRIQ vehicles. The owner's manual inaccurately describes the rear outboard head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
2025 · suspension:front:stabilizer barcampaign 25V232000
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
2025 · electrical system:propulsion system:traction batterycampaign 25V483000
General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.
2024 · seat belts:rear/other:anchoragecampaign 23V785000
General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
2024 · electrical system:wiringcampaign 24V320000
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
2024 · service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/modulecampaign 24V589000
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
2024 · suspension:front:stabilizer barcampaign 25V232000
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
2024 · equipment:electrical:infotainment:video (touch)screen/monitor/unitcampaign 25V356000
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
2024 · back over prevention:softwarecampaign 26V082000
General Motors, LLC (GM) is recalling certain 2024 Lyriq vehicles. The rearview camera screen may turn gray with no camera image.
2023 · electrical system: instrument cluster/panelcampaign 22V710000
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. A software error in the driver video display control module may cause the instrument panel to go blank.
2023 · electrical system:propulsion system:traction batterycampaign 23V367000
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
2023 · electrical system:body control module:softwarecampaign 23V682000
General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.
2023 · seat belts:rear/other:anchoragecampaign 23V785000
General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
2023 · service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/modulecampaign 24V589000
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
2 older recalls not shown. Check nhtsa.gov with your VIN for the full history.
Specifications
V 102 kWh Dual Motor
Electric · 615 hp · AWD · automatic
Built 2025–2026