Photo: Wikimedia Commons (CC)
Power
0–62 mph (0–100 km/h)
Top speed (200 km/h)
Combined, EPA 2027
What owners say
Our take, from owner reports
The sentiment is strongly positive, with owners praising it as a highly capable and comfortable three-row electric family SUV.
3 problems reported (1 very frequent, 2 isolated) · high confidence
Problems owners report
- Very frequentICCU (Integrated Charging Control Unit) failure
A known defect causing a complete loss of power, requiring replacement. Acknowledged as a potential issue across the E-GMP platform.
- IsolatedPhone-as-a-key functionality
Feature described as barely working and unreliable, reportedly worsening after a software update.
- IsolatedJ3400 (NACS) charge port cable lock
A specific scenario where activating climate control via the app while plugged in can lock the charging cable, requiring the vehicle to be fully unlocked to release it.
The version owners recommend
The Limited and Calligraphy trims are highlighted for their superior features, including active noise cancellation, Bose sound system, surround-view camera system, and more premium interior materials. One owner specifically preferred the AWD+ Preferred trim for its value, avoiding the suede headliner of the Calligraphy. There is a clear consensus that higher trims enhance the luxury experience.
Competitors to consider
Owners compare it most often with the Kia EV9, Rivian R1S, Volvo EX90, Lucid Gravity and Tesla Model X.
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Overall sentiment
The sentiment is strongly positive, with owners praising it as a highly capable and comfortable three-row electric family SUV. It is consistently described as spacious, quiet, smooth-riding, and well-made, with excellent real-world range and fast charging capabilities. The vehicle is positioned as a compelling value proposition against more expensive competitors. However, a significant and very frequent point of discussion and concern is the potential for ICCU (Integrated Charging Control Unit) failures, a known issue shared with other Hyundai Motor Group E-GMP platform vehicles. This reliability concern creates a notable caveat to the otherwise enthusiastic ownership reports, with some owners advising leasing over purchasing to mitigate long-term risk.
Positioning vs competitors
Positioned as a premium, tech-forward family hauler offering superior value. It is frequently compared favorably to the Kia EV9, with owners noting the IONIQ 9's more spacious and comfortable third row, nicer interior finishes, and slightly better efficiency and range. It is seen as a more affordable and practical alternative to the Rivian R1S and Lucid Gravity, which are acknowledged as more premium or performance-oriented but at a significantly higher cost. Compared to the Volvo EX90, it is viewed as having fewer widespread software or quality issues at launch. It is also cited as a modern, luxurious, and efficient alternative to traditional minivans like the Toyota Sienna.
Recommended configurations
All-wheel drive (AWD) is mentioned as a purchased configuration. The internal V2L (Vehicle-to-Load) power outlet in the trunk is noted as a desirable feature. For long-term financial protection, leasing is very frequently recommended over purchasing due to rapid EV depreciation and to contain exposure to potential reliability issues like the ICCU within the warranty period.
General recommendations
Highly recommended for families needing a spacious, comfortable, and efficient three-row electric SUV with excellent road trip capabilities. Strongly advised to test drive against the Kia EV9 to compare third-row space, interior feel, and handling. Prospective buyers should research the ICCU issue thoroughly and consider their risk tolerance. Negotiating aggressively is implied due to high dealer inventory and market conditions. Verifying the manufacturing date is suggested, as later model years (2025+) may have hardware updates to address the ICCU. An extended warranty is a common consideration.
Remarks
The ICCU issue is the most critical context for this model. Owner discussions reference a class-action lawsuit in Canada and note that while Hyundai has issued recalls and implemented hardware/software updates over model years (2023-2026), failures still occur. However, replacement parts are now readily available, and repairs typically take only a few days, unlike earlier shortages. The failure rate is debated, with one source citing a claimed rate as low as 0.001% for 2026 models. The vehicle's 110 kWh battery, fast charging, and planned bidirectional charging capability are frequently praised technical highlights. Analysis based on approximately 40 substantive owner discussions and comparisons.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearSource: NHTSA (US)Show table
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2026 | 36 | 3 | electrical system |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
Recall notices3 on record · Source: NHTSA (US)Show recalls
2026 · electrical system:propulsion system:traction batterycampaign 26V068000
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
2026 · suspension:critical fastenerscampaign 26V314000
Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.
2026 · seats:mid/rear assembly:power adjustcampaign 26V588000
Hyundai Motor America (Hyundai) is recalling certain 2026 Ioniq 9 vehicles equipped with a Limited, Calligraphy, or Calligraphy Design trim package. The second-row power seats may fail to detect a person. As a result, the seats may continue to move after contacting a person during powered seat functions, such as automatic power fold-and-stow.
Specifications
Performance 110.3 kWh Dual Motor
Electric · 435 hp · AWD · automatic
Built 2025–2026