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Mazda CX-90
SUV · Gas · 3 versions · owner report
Ranked #1 of 11 full-size SUVs on owner data, price and fuel economy
Power
Top speed (210 km/h)
Combined, EPA 2026
What owners say
Our take, from owner reports
Mixed sentiment with a clear divide between driving experience and reliability concerns.
7 problems reported (1 very frequent, 4 recurrent, 2 isolated) · high confidence
Problems owners report
- Very frequentNew platform reliability concerns
Multiple software recalls, unproven long-term durability of the new inline-6 engine, 8-speed transmission, and hybrid systems.
- RecurrentThird-row space limitations
Cramped and less usable compared to key competitors like the Telluride, Palisade, and Highlander.
- RecurrentInterior packaging and storage
Poorly laid out interior with limited useful storage compartments and cupholders compared to the previous CX-9 and competitors.
+ 4 more issuesShow fewer
- RecurrentTransmission and hybrid system behavior
Described as occasionally "clunky," "hesitant," or "confused" at low speeds, particularly in mild-hybrid versions; some report jerkiness.
- RecurrentSqueaky brakes
Embarrassing and persistent brake squeal noted by several owners.
- IsolatedPersistent vibrations
Isolated report of unresolved rear-end vibrations and a potential fuel smell, indicating possible driveline or assembly issues.
- IsolatedInfotainment and app functionality
Basic, poorly functional smartphone app with limited features; walk-away door locking feature is inconsistent.
The version owners recommend
Insufficient owner data available to declare a consensus "best" trim. The Turbo S powertrain is mentioned for its performance. The Premium Plus trim level is noted for its high feature content. There is a noted distinction between the Plug-in Hybrid (PHEV) and mild-hybrid inline-6 models, with some owners indicating the PHEV is preferred for fuel efficiency post-software updates, while others favor the inline-6 for performance.
Competitors to consider
Owners compare it most often with the Kia Telluride, Hyundai Palisade, Honda Pilot, Toyota Grand Highlander and Subaru Ascent.
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Overall sentiment
Mixed sentiment with a clear divide between driving experience and reliability concerns. The vehicle is very frequently praised for its exceptional driving dynamics, handling, and powertrain performance, often described as feeling more luxurious and sporty than mainstream competitors. The inline-6 turbo engine is noted for its power and smoothness, and the overall refinement and interior quality are recurrent positives. However, there is a very frequent and significant concern regarding the reliability of this all-new platform, which includes new engines, transmissions, and hybrid systems. Owners and analysts report multiple software-related recalls and "teething issues," leading to apprehension about long-term durability, especially compared to Mazda's established, proven models. The third-row space is a recurrent criticism for being less usable than key competitors.
Positioning vs competitors
Positioned as the driver's choice among mainstream three-row SUVs, offering superior handling, a more refined and luxurious interior, and a potent inline-6 engine at a price point that undercuts true luxury competitors. It is consistently described as less practical than rivals like the Kia Telluride, Hyundai Palisade, and Honda Pilot, which offer more spacious and usable third rows, more interior storage, and a reputation for proven reliability. Compared to luxury entrants like the Volvo XC90, Lexus TX, and Genesis GV80, the CX-90 is seen as offering a compelling value proposition with similar driving refinement but at a significantly lower cost, albeit with unknown long-term reliability and higher projected maintenance costs than brands like Toyota/Lexus.
Recommended configurations
All-wheel drive is implied as standard or expected for the class. For those concerned with reliability, purchasing a Certified Pre-Owned (CPO) model from a later production date or waiting for subsequent model years (e.g., 2026+) is suggested to allow Mazda to address early issues. For new purchases, verifying that all available software updates and recalls have been applied by the dealer is strongly recommended. An extended warranty is frequently suggested due to the new and unproven nature of the powertrain.
General recommendations
Highly recommended for driving enthusiasts who prioritize handling, performance, and interior refinement over maximum practicality and who are willing to accept potential reliability risks associated with a first-generation model. Suitable for smaller families or those who will use the third row infrequently. Not recommended for buyers whose top priority is proven long-term reliability, maximum interior/cargo space, or the most usable third row. Essential to test drive extensively, focusing on low-speed behavior of the transmission and hybrid system. For those interested in the PHEV, ensure the battery is charged during the test drive to properly evaluate performance. Negotiate aggressively, as there are reports of significant discounts on 2024 models. If purchasing used, a thorough pre-purchase inspection by a Mazda dealer is critical.
Remarks
The CX-90 represents a complete departure from Mazda's previous, highly reliable powertrains. The consensus in owner discussions is that the "teething issues" are largely software-related and have been addressed through updates for models produced after mid-2025. However, the mechanical longevity of the new components remains an open question. The vehicle's value proposition is heavily tied to significant dealer discounts, particularly on 2024 models, bringing its price into a highly competitive range. The driving experience is so frequently and emphatically praised that it is considered the model's primary competitive advantage, outweighing its practical shortcomings for a specific buyer segment. Analysis based on approximately 35 substantive owner discussions and comparisons.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearSource: NHTSA (US)Show table
Recall notices13 on record · Source: NHTSA (US)Show recalls
2025 · electrical system:softwarecampaign 24V814000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
2025 · electrical system:body control module:softwarecampaign 25V568000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
2024 · steering:critical fastenerscampaign 23V429000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
2024 · forward collision avoidance: warnings:external/pedestrian alertcampaign 23V553000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
2024 · back over prevention: sensing system: cameracampaign 23V718000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
2024 · power train:automatic transmission:control module:softwarecampaign 23V719000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
2024 · steeringcampaign 24V022000
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
2024 · forward collision avoidance: automatic emergency brakingcampaign 24V349000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
2024 · electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):softwarecampaign 24V816000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
2024 · electrical system:softwarecampaign 24V814000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
2024 · power train:automatic transmission:control module (tcm/pcm/tecm)campaign 24V815000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
2024 · electrical system:propulsion system:invertercampaign 24V817000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
2024 · electrical system:body control module:softwarecampaign 25V568000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Specifications
3.3 e-SKYACTIV-G Mild Hybrid i-ACTIV
3.3L 6-cylinder · 340 hp · AWD · automatic
Built 2023–2026