Photo: Wikimedia Commons (CC)
SUV · Electric · 8 versions · owner report
Ranked #26 of 29 used compact SUVs on owner data, price and fuel economy
Power
0–62 mph (0–100 km/h)
Top speed (180 km/h)
Combined, EPA 2025
Our take, from owner reports
Mixed to negative sentiment overall, with a clear generational divide.
8 problems reported (3 very frequent, 2 recurrent, 3 isolated) · high confidence
Significantly below EPA estimates, especially in cold weather or with climate control use, with reports as low as 170 miles from a full charge.
Peak rates of only 100-150 kW, with charging sessions from low state of charge taking up to 60-90 minutes to reach 80%; lack of battery preconditioning in early models severely hampers cold-weather charging speed.
No glovebox, no trunk light, poor cabin storage, no frunk, and (in early models) no battery preconditioning or built-in route planning for chargers.
Buggy Toyota app that is slow and lacks multi-user support; infotainment system described as "the worst I have ever encountered," with quirks like defaulting to "Guest" mode.
Excessive use of cheap piano black plastic that scratches easily; poor assembly leading to door panel squeaks; reflective center console trim; uncomfortable driver's seat (isolated report); unlit window switches on doors.
Severe loss in value, with one report of a $54,919 vehicle being offered only $22,000 on trade-in shortly after purchase.
Issues with the 12V accessory battery dying in cold weather, leaving the vehicle inoperable.
Early models were subject to a recall for wheels that were at risk of falling off.
Insufficient owner data available to declare a consensus "best" trim. However, there is a strong, recurrent recommendation for the AWD version over FWD, particularly for the 2026 model year, due to its superior traction in snow ("a god damn tank in the snow") and more powerful drivetrain. One owner notes that the 2026 FWD model in some markets comes with a significantly smaller battery and less power, making it a poor value.
Owners compare it most often with the Tesla Model Y, Tesla Model 3, Hyundai Ioniq 5, Kia EV6 and Ford Mustang Mach-E.
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Mixed to negative sentiment overall, with a clear generational divide. The initial 2022-2025 model years are widely criticized as a rushed, uncompetitive compliance product, with very frequent complaints about poor real-world range, extremely slow DC fast charging, and a lack of expected features like battery preconditioning and a glovebox. Owner feedback describes it as a "half baked" vehicle that feels 5 years behind competitors, with Toyota perceived as not genuinely committed to its success. However, sentiment shifts notably for the updated 2026 model, which is reported to bring substantial improvements including a 30-mile range increase, a better DC charging curve, added battery preconditioning, 22 kW AC charging, and more horsepower. This later version is described as a "viable middle-of-the-road option" that should help transition Toyota loyalists to EVs. Across all years, the vehicle is consistently praised for its comfortable ride, effective AWD system in winter conditions, spacious interior, and comfortable seats. The consensus indicates severe disappointment with the early versions, but cautious optimism for the significantly revised 2026 model.
Positioned as an uncompetitive also-ran in the early model years, frequently described as inferior to nearly all rivals in key EV metrics like range, charging speed, and efficiency. Specifically called out as charging much slower than the Hyundai/Kia twins (nearly an hour for 0-80% vs. 20 minutes) and having worse real-world range than EPA estimates. It is noted as occupying a narrow niche between buyers who find a Tesla/Mach-E/Ioniq 5 too expensive and a Bolt EUV too small or lacking AWD. Compared to its platform twin, the Subaru Solterra, it is considered essentially the same vehicle. For the 2026 model, positioning improves to a "middle-of-the-road" option, though it still lags behind segment leaders. It is often contrasted unfavorably with Toyota's own highly regarded hybrid and plug-in hybrid offerings.
AWD is strongly recommended over FWD for improved performance and winter capability. A home Level 2 charger is considered essential for daily usability. Using wired CarPlay/Android Auto is preferred over the native infotainment system to avoid software quirks. For the 2022-2025 models, obtaining the free NACS adapter for Tesla network charging is recommended. For cold climates, planning charging to avoid letting the battery cool completely is advised to mitigate slow DC charging speeds.
Suitable primarily as a city commuter or around-town vehicle for owners with reliable home charging. Ideal for Toyota loyalists seeking a familiar brand entry into EV ownership, but only if purchased at a significant discount (early models) or as the updated 2026 version. NOT recommended for frequent long-distance travel or road-tripping due to range and charging limitations. NOT recommended at or near original MSRP, where numerous more capable competitors exist. For early models (2022-2025), aggressively seek used pricing (reported as low as $20,000-$25,000 for low-mileage examples) to justify the compromises. Test drive extensively on highways to evaluate real-world range drop. Verify all charging functions during test drive. For 2026 models, confirm the inclusion of new features like battery preconditioning and improved charging curves.
Owner discussions reveal a stark contrast between the initial launch product (2022-2025) and the substantially updated 2026 model. The early vehicle is broadly interpreted as a compliance car or "proof of concept," developed with minimal effort to meet regulatory requirements, which explains its pervasive shortcomings. The 2026 updates directly address the most crippling flaws: slow charging and lack of preconditioning: suggesting Toyota is responding to criticism. The vehicle's efficiency is noted as poor for the segment, with real-world consumption around 3.0-3.5 mi/kWh. The Subaru Solterra is consistently referenced as an identical vehicle under a different badge, sharing all praised and criticized attributes. Analysis based on approximately 60 substantive owner discussions and comments.
Owner insights per generation and US complaint/recall records (NHTSA).
2025 · visibility:defroster/defogger/hvac systemcampaign 25V577000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
2025 · back over prevention:display functioncampaign 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
2024 · equipment:other:labelscampaign 24V548000
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
2024 · visibility:defroster/defogger/hvac systemcampaign 25V577000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
2024 · back over prevention:display functioncampaign 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
2023 · wheels:hubcampaign 22V444000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.
2023 · equipment:other:labelscampaign 24V548000
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
2023 · visibility:defroster/defogger/hvac systemcampaign 25V577000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
2023 · back over prevention:display functioncampaign 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
74.7 kWh BEV
Electric · 380 hp · AWD · automatic
Built 2026