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SUV · Gas · 5 versions · owner report
Ranked #9 of 10 subcompact SUVs on owner data, price and fuel economy
Power
0–62 mph (0–100 km/h)
Top speed (180 km/h)
Combined, EPA 2027
Our take, from owner reports
Sentiment is mixed and varies significantly by powertrain and generation.
7 problems reported (2 very frequent, 2 recurrent, 2 isolated) · medium confidence
Reports of premature failure, strange noises, and complete breakdowns, with replacement costs cited around $10,000. Described as a widespread, known issue for 2017-2022 gasoline models.
Thick C-pillars and a small rear window create significant blind spots.
The 2.0L gasoline engine is described as sluggish, particularly in non-hybrid models.
Flat batteries and starting problems reported in hybrid models, described as a known fault.
Reports of unusual stiffness, creaking, or clacking noises, sometimes following a wheel alignment.
Isolated mention of cheaper interior materials compared to more premium competitors.
Cramped rear passenger area and trunk space noted as smaller than segment averages.
The hybrid (HEV) version is strongly favored over the gasoline model for its superior fuel economy and, critically, its different and more reliable e-CVT transmission which is not subject to the widespread failures reported in the conventional CVT. For the upcoming electric generation, no specific trim is recommended, but the dual-motor AWD configuration is the only one mentioned.
Owners compare it most often with the Honda HR-V, Honda CR-V, Toyota RAV4, Toyota Corolla Cross and Mazda CX-30.
Is the C-HR right for you?
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Sentiment is mixed and varies significantly by powertrain and generation. For the first-generation gasoline models (approximately 2018-2022), feedback is predominantly negative, centering on widespread and severe concerns about the reliability of the conventional CVT transmission, with reports of premature failure and expensive replacements. These models are also frequently criticized for being underpowered, offering poor rear visibility, and having limited rear-seat and cargo space. The hybrid versions of the first generation receive notably more positive remarks for their fuel efficiency and the reliability of their e-CVT system. For the upcoming second-generation models, including the newly announced all-electric C-HR+ (2026+), initial reactions are cautiously optimistic but tempered by pricing concerns. The EV variant is acknowledged for its standard AWD, competitive range, and performance, but its starting MSRP of $38,450 is viewed by some as disappointing and less affordable than expected. Across all variants, the vehicle's distinctive styling is a polarizing point, appreciated by some but contributing to practical compromises.
Positioned as a stylish but compromised subcompact crossover. It is consistently described as smaller and less practical than mainstream competitors like the Honda CR-V and Toyota RAV4, and often compared directly to the Honda HR-V and Mazda CX-30. Compared to the HR-V, the C-HR is noted for potentially better fuel economy in hybrid trim but is criticized for being FWD-only (in first-gen North American models) and having worse visibility and interior space. Against the Mazda CX-30, it is often seen as more efficient (especially as a hybrid) but less engaging to drive and less premium in interior feel. The electric C-HR+ is positioned against other affordable EVs, with owner discussions noting its dual-motor AWD standard configuration differentiates it from the related Subaru Uncharted, which offers a cheaper, longer-range FWD variant.
For the first generation, the hybrid powertrain is highly recommended to avoid the gasoline model's CVT issues. For the electric C-HR+, no specific configurations are recommended beyond the standard AWD setup. A general recommendation from owner discussions is to avoid the gasoline model with the conventional CVT entirely.
Recommended for urban drivers and small households who prioritize distinctive styling and fuel efficiency (in hybrid form) over passenger space, cargo utility, and rear visibility. Strongly advised to choose the hybrid version for dramatically improved reliability. Not recommended for those who regularly carry rear passengers or need significant cargo space. For the electric model, potential buyers should evaluate the value proposition relative to competitors at its $38,450 starting price. A thorough test drive is essential to assess visibility and space for personal needs. A pre-purchase inspection is recommended for used models.
A critical distinction exists between powertrains. The gasoline models' conventional CVT problems are a dominant and severe point of consensus in owner feedback, with some reports indicating involvement from consumer protection associations. The hybrid models use a different, planetary-gear e-CVT system shared with the Prius, which is regarded as highly reliable and is not associated with these failures. The electric C-HR+ represents a new direction, sharing its platform with the updated bZ4X. Initial pricing feedback suggests it may face value challenges. Analysis based on owner discussions covering the first generation (2018-2022) and pre-release information for the second-generation electric model (2026+).
Owner insights per generation and US complaint/recall records (NHTSA).
Each year graded against the model's other years: Year Score. See all Toyota C-HR years to avoid
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2022 | 3 | 0 | power train |
| 2021 | 34 | 1 | power train |
| 2020 | 62 | 1 | power train |
| 2019 | 110 | 3 | power train |
| 2018 | 320 | 1 | power train |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
2021 · forward collision avoidance: sensing system: radarcampaign 22V107000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
2020 · seat belts: rear/other:buckle assemblycampaign 19V877000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
2019 · seat belts: rear/other:buckle assemblycampaign 19V877000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
2019 · power train:axle hubscampaign 18V710000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.
2019 · equipment:other:labelscampaign 19V244000
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
2018 · parking brakecampaign 17V717000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."
2.0 Hybrid
Hybrid · 198 hp · FWD · automatic (CVT)
Built 2023–2026