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2020 Audi Q5: common problems and reliability
· 2nd generationAn average Q5 year.
37 owner complaints, most about electrical system. 6 recalls.
Should I buy a 2020 Q5?The 2020 Audi Q5 has 37 owner-filed NHTSA complaints and 6 recalls on record. The most-reported areas are electrical system and engine. Owners most often flag water pump leaks/failure.
Safety record for the 2020 model year
Source: NHTSA complaints and recalls filed for 2020 Audi Q5 vehicles (US, public record).
The Year Score compares this year with other Q5 years only. How we score it
Is 2020 a good year for the Q5?
Across the 18 Q5 model years we track, complaint volume runs from 4 (2012) to 251 (2021). With 37 complaints, the 2020 Q5 sits below the model's median of 52.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
Recalls affecting the 2020 Q5
tires
Campaign 22V034000Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
electrical system:body control module/bcm
Campaign 21V947000Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
suspension:rear:axle:non-powered axle assembly
Campaign 21V295000Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
seats
Campaign 20V505000Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Show 2 more recalls
structure:body
Campaign 19V737000Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
electrical system:propulsion system:charging:cable/cord:onboard
Campaign 23V842000Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What owners report on the 2nd generation Q5
Owners of the 2016-2024 Q5 generally describe it as a solid, comfortable, and reliable luxury compact SUV, with the 2.0T EA888 engine and DL382 transmission repeatedly called "tried and tested," "near-bulletproof," and Audi's "bread and butter" model.
- RecurrentWater pump leaks/failure
- RecurrentPCV valve failure
- RecurrentTiming chain stretch requiring replacement
- RecurrentOil consumption
- RecurrentElectronics and software glitches
Including MMI login/initialization problems and random system warnings.
Owner insights for the 2nd generation Q5. Read the full 2nd generation owner report.
Typical used price
Used Q5 listings typically run $20,446–$35,399.
Other Q5 model years
Compare every Q5 year side by side to see how 2020 ranks against the rest.
Compare the Q5 against its rivals
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