2020 Dodge Journey

Photo: SsmIntrigue / CC BY-SA 4.0 / Wikimedia Commons

2020 Dodge Journey: common problems and reliability

One of the best Journey years.

The best Dodge Journey year. All Journey years

65 owner complaints, most about electrical system. 1 recall.

Should I buy a 2020 Journey?

The 2020 Dodge Journey has 65 owner-filed NHTSA complaints and 1 recall on record. The most-reported areas are electrical system and back over prevention.

Safety record for the 2020 model year

65
Owner complaints
1
Recalls
1
Crash reports
1
Fire reports

Source: NHTSA complaints and recalls filed for 2020 Dodge Journey vehicles (US, public record).

The Year Score compares this year with other Journey years only. How we score it

Is 2020 a good year for the Journey?

Across the 13 Journey model years we track, complaint volume runs from 8 (2008) to 1,594 (2009). With 65 complaints, the 2020 Journey sits below the model's median of 353.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

electrical system
19
back over prevention
14
engine
8
exterior lighting
5
service brakes
4

Recalls affecting the 2020 Journey

back over prevention: sensing system: camera

Campaign 25V552000

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

What owners say across generations

Overwhelmingly negative sentiment based on long-term owner reports. The vehicle is characterized by pervasive and severe reliability issues, particularly with electrical systems, transmissions, and engine management, leading to repeated, expensive repairs.

Owner insights cover all generations of the Journey. See the full Journey owner picture and every model year.

Typical used price

Used Journey listings typically run $7,366–$11,775 across 2010 to 2020 model years.

Other Journey model years

Compare every Journey year side by side to see how 2020 ranks against the rest.

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