2017 GMC Sierra 2500HD: common problems and reliability

The 2017 GMC Sierra 2500HD has 98 owner-filed NHTSA complaints and 6 recalls on record. The most-reported areas are power train and service brakes. Owners most often flag transmission reliability problems — including shudder, grinding, failure to shift, high temperatures, and complete replacements under warranty. affects multiple model years (e.g., 2013, 2016, 2017). frequency: very frequent.

Safety record for the 2017 model year

98
Owner complaints
6
Recalls
7
Crash reports
2
Fire reports

Source: NHTSA complaints and recalls filed for 2017 GMC Sierra 2500HD vehicles (US, public record).

Where owners report problems

power train
29
service brakes
28
electrical system
12
engine
10
steering
4

Recalls affecting the 2017 Sierra 2500HD

seat belts:front:retractor

Campaign 17V567000

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these

engine

Campaign 19V328000

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6

air bags:frontal

Campaign 16V651000

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ES

air bags:frontal

Campaign 17V437000

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehi

What owners say across generations

Sentiment is mixed and heavily dependent on model year, powertrain choice, and intended use. Positive feedback centers on the truck's capability, towing comfort, and the refined ride quality of the independent front suspension, particularly in newer models. Th

  • Transmission reliability problems — including shudder, grinding, failure to shift, high temperatures, and complete replacements under warranty. Affects multiple model years (e.g., 2013, 2016, 2017). Frequency: very frequent.
  • Duramax diesel high cost of ownership — very expensive repairs (quotes of $6,000+ per incident, $20,000+ total), emissions system (DEF/DPF) failures, injector failures, and general unreliability cited as reasons to avoid. Frequency: very frequent.
  • Diesel Particulate Filter (DPF) clogging — occurs with frequent short trips or stop-and-go driving, leading to expensive cleaning ($800-$1,600) or replacement (~$12,000). Frequency: recurrent.
  • Front suspension/steering component wear — including wheel bearings and torsion bar mount failures, especially on older 4x4 models. Frequency: recurrent.
  • Fuel system issues — fuel pump failures on gas and diesel models. Frequency: recurrent.

Owner insights cover all generations of the Sierra 2500HD.

Typical used price

Used Sierra 2500HD listings typically run $25,691–$45,898 across 2009 to 2024 model years.

Other Sierra 2500HD model years