Photo: Elise240SX / CC BY-SA 4.0 / Wikimedia Commons
2017 GMC Sierra 2500HD: common problems and reliability
One of the weaker Sierra 2500HD years.
98 owner complaints, most about power train. 6 recalls.
Should I buy one?The 2017 GMC Sierra 2500HD has 98 owner-filed NHTSA complaints and 6 recalls on record. The most-reported areas are power train and service brakes. Owners most often flag transmission reliability problems: including shudder, grinding, failure to shift, high temperatures, and complete replacements under warranty. affects multiple model years (e.g., 2013, 2016, 2017).
Safety record for the 2017 model year
Source: NHTSA complaints and recalls filed for 2017 GMC Sierra 2500HD vehicles (US, public record).
The Year Score compares this year with other Sierra 2500HD years only. How we score it
Is 2017 a good year for the Sierra 2500HD?
Across the 18 Sierra 2500HD model years we track, complaint volume runs from 32 (2023) to 471 (2008). With 98 complaints, the 2017 Sierra 2500HD sits above the model's median of 76.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
Recalls affecting the 2017 Sierra 2500HD
seat belts:front:retractor
Campaign 17V567000General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
engine
Campaign 19V328000General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
air bags:frontal
Campaign 16V651000General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
air bags:frontal
Campaign 17V437000General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Show 2 more recalls
equipment:electrical:engine block heater
Campaign 21V496000General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
fuel system, diesel:storage:tank assembly
Campaign 23V047000General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
What owners say across generations
Sentiment is mixed and heavily dependent on model year, powertrain choice, and intended use. Positive feedback centers on the truck's capability, towing comfort, and the refined ride quality of the independent front suspension, particularly in newer models.
- Very frequentTransmission reliability problems
Including shudder, grinding, failure to shift, high temperatures, and complete replacements under warranty. Affects multiple model years (e.g., 2013, 2016, 2017).
Owner insights cover all generations of the Sierra 2500HD. See the full Sierra 2500HD owner picture and every model year.
Typical used price
Used Sierra 2500HD listings typically run $20,994–$45,465 across 2002 to 2024 model years.
Other Sierra 2500HD model years
Compare every Sierra 2500HD year side by side to see how 2017 ranks against the rest.
Compare the Sierra 2500HD against its rivals
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