Photo: Kevauto / CC BY-SA 4.0 / Wikimedia Commons
GMC Sierra 2500HD
Pick-up · Gas · 50 versions · owner report
Ranked #9 of 11 used full-size pickup trucks on owner data, price and fuel economy
Every generation
Power
What owners say
Our take, from owner reports
Sentiment is mixed and heavily dependent on model year, powertrain choice, and intended use.
7 problems reported (2 very frequent, 3 recurrent, 2 isolated) · medium confidence
Problems owners report
- Very frequentTransmission reliability problems
Including shudder, grinding, failure to shift, high temperatures, and complete replacements under warranty. Affects multiple model years (e.g., 2013, 2016, 2017).
- Very frequentDuramax diesel high cost of ownership
Very expensive repairs (quotes of $6,000+ per incident, $20,000+ total), emissions system (DEF/DPF) failures, injector failures, and general unreliability cited as reasons to avoid.
- RecurrentDiesel Particulate Filter (DPF) clogging
Occurs with frequent short trips or stop-and-go driving, leading to expensive cleaning ($800-$1,600) or replacement (~$12,000).
+ 4 more issuesShow fewer
- RecurrentFront suspension/steering component wear
Including wheel bearings and torsion bar mount failures, especially on older 4x4 models.
- RecurrentFuel system issues
Fuel pump failures on gas and diesel models.
- IsolatedEngine problems on specific gas engines
Isolated but severe criticism of 5.3L and 6.2L engines being "riddled with problems," though not specifically linked to the 2500HD's 6.0L or 6.6L gas engines in the data.
- IsolatedPaint quality
Scratches and swirls easily, particularly on black paint.
The version owners recommend
Insufficient owner data available to declare a single "best" version. Preferences are split: For maximum capability and towing comfort, the Duramax diesel is recommended, but with strong caveats about potential costs. For lower operating costs and reduced complexity, the 6.6L gas engine (L8T) is favored, especially for those who tow "rarely" or with moderate weights. The Denali trim is appreciated for its luxury features. There is no consensus on a single model year; older generations (e.g., 2001-2007) are praised for longevity, while newer models offer improved powertrains and comfort.
Competitors to consider
Owners compare it most often with the Ford F-250/F-350, Ram 2500/3500, Chevrolet Silverado 2500HD, GMC Sierra 1500 and Toyota Tundra.
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Overall sentiment
Sentiment is mixed and heavily dependent on model year, powertrain choice, and intended use. Positive feedback centers on the truck's capability, towing comfort, and the refined ride quality of the independent front suspension, particularly in newer models. The 6.6L gas engine (L8T) paired with the 10-speed transmission in recent models receives praise for being "impressively fun to drive" and a significant improvement over older powertrains. Long-term owners of older models (e.g., 2001-2007 generations) report exceptional longevity, with examples exceeding 260,000-300,000 miles with routine maintenance. However, significant and recurrent criticism is directed at transmission reliability across multiple generations, with reports of failures, shuddering, grinding, and high-temperature issues. Diesel (Duramax) models are noted for superior towing performance but are associated with very high repair costs, complex emissions system problems, and overall lower reliability compared to gas engines. The consensus indicates strong satisfaction when the truck is used within its intended heavy-duty role, but ownership can be marred by expensive and frequent mechanical issues, especially with diesel powertrains and certain transmissions.
Positioning vs competitors
Positioned as a capable and comfortable heavy-duty truck, often compared directly with Ford and Ram. The independent front suspension is frequently cited as providing a superior, more comfortable ride compared to competitors with solid front axles, especially for daily driving. Compared to its half-ton sibling (Sierra 1500), the 2500HD is viewed as having a more reliable engine/transmission combination (specifically the L8T gas engine vs. half-ton powertrains) and far greater payload and towing stability, justifying its higher cost for those with heavy needs. Against Ford, some owner discussions suggest Ford trucks are perceived as easier to work on, while others criticize Ford for being over-engineered. Against Ram, GMC is often seen as offering better value and more truck for the money, though Ram seats are frequently noted as being more comfortable. Diesel models are acknowledged for their power but are directly criticized for being less reliable and more costly to maintain than competitors' diesel offerings.
Recommended configurations
For buyers not towing at maximum capacity consistently, the 6.6L gasoline engine is strongly recommended over the Duramax diesel to avoid high maintenance costs, diesel exhaust fluid (DEF) system issues, and expensive repairs. Crew cab and 4x4 are common must-haves. The Max Trailering Package is described as a "legal workaround" to get 3500HD-level capability in a 2500HD, but it results in a stiffer ride. For diesel owners, a secondary fuel filter system and lift pump are recommended to prevent injector issues. An extended warranty is frequently suggested, especially for diesel models. When lifting and fitting larger tires (e.g., 37s), the diesel is recommended for maintaining performance, but with a warning about significantly increased costs.
General recommendations
Suitable for owners who genuinely require heavy payload or frequent towing above 10,000 lbs. Ideal for those towing large travel trailers or fifth wheels who prioritize towing stability and power. Not recommended as a daily driver or for buyers who only occasionally tow light loads, due to higher fuel and maintenance costs compared to a 1500-series truck. For diesel consideration, only choose if you regularly take long, uninterrupted drives (45+ minutes) to prevent diesel particulate filter (DPF) clogging; otherwise, a gas engine is mandatory. Test drive both gas and diesel versions. For used models, specifically research the transmission type (e.g., 8L90, Allison) for known issues. Have any used diesel truck thoroughly inspected for injector problems, soot in coolant, and emissions system health. Negotiate aggressively, as owner reports indicate new truck transaction prices can sometimes be lower than comparable 1500-series models.
Remarks
Analysis spans multiple generations, from the GMT800 platform (1999-2007) to the current T1XX platform (2020+). The data contains a significant dichotomy: older trucks (e.g., 2001-2007) are consistently praised for their simplicity and durability, often reaching very high mileages with basic repairs. In contrast, discussions on newer trucks, especially those with diesel engines, are dominated by concerns over complex emissions systems, high repair costs, and transmission reliability. The 6.6L gas engine (L8T) introduced in 2020+ models appears to be a bright spot, viewed as a robust, cost-effective alternative to the diesel. The independent front suspension is a consistent differentiator praised for ride quality. Owner sentiment is highly pragmatic; satisfaction is tied directly to matching the truck's capability to the owner's actual needs and being prepared for the associated costs of heavy-duty ownership.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearWorst year: 2007. Years to avoid: 2008, 2007Source: NHTSA (US)Show table
Each year graded against the model's other years: Year Score. See all GMC Sierra 2500HD years to avoid
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2025 | 28 | 1 | service brakes |
| 2024 | 106 | 4 | electrical system |
| 2023 | 32 | 1 | power train |
| 2022 | 43 | 3 | electrical system |
| 2021 | 51 | 6 | power train |
| 2020 | 76 | 9 | power train |
| 2019 | 32 | 7 | electrical system |
| 2018 | 35 | 5 | engine |
| 2017 | 98 | 6 | power train |
| 2016 | 65 | 6 | steering |
| 2015 | 147 | 6 | exterior lighting |
| 2014 | 131 | 2 | exterior lighting |
| 2013 | 85 | 3 | unknown or other |
| 2012 | 60 | 3 | air bags |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
Recall notices78 on record · Source: NHTSA (US)Show recalls
2025 · tires:pressure monitoring and regulating systemscampaign 26V530000
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
2024 · steeringcampaign 23V549000
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
2024 · latches/locks/linkages:tailgate:latchcampaign 24V060000
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
2024 · latches/locks/linkages:tailgate:latchcampaign 24V894000
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
2024 · tires:pressure monitoring and regulating systemscampaign 26V530000
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
2023 · latches/locks/linkages:tailgate:latchcampaign 24V060000
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
2022 · service brakes, hydraulic:power assist:electric:control modulecampaign 21V758000
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
2022 · latches/locks/linkages:tailgate:latchcampaign 24V060000
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
2022 · power train:automatic transmission:control module:softwarecampaign 24V797000
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
2021 · tires:temporary/emergency spare tirecampaign 21V578000
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
2021 · service brakes, hydraulic:power assist:electric:control modulecampaign 21V758000
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
2021 · seat beltscampaign 20V792000
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
2021 · seat beltscampaign 20V811000
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
2021 · latches/locks/linkages:tailgate:latchcampaign 24V060000
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
2021 · power train:automatic transmission:control module:softwarecampaign 24V797000
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
63 older recalls not shown. Check nhtsa.gov with your VIN for the full history.
Specifications
Enthusiast code: GMTT1XX
6.6 V8
8-cylinder · 401 hp · RWD · automatic
Built 2023–2026