Avoid: 2022 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2020
9 model years of NHTSA owner complaints and recalls · How we grade
Across 12 model years, the Lexus NX has 609 owner-filed NHTSA complaints and 22 recalls on record. The most-reported areas are electrical system and service brakes. 2024 drew the most complaints (183), 2020 the fewest of the years on the road 3+ years (32).
Source: NHTSA complaints and recalls filed for Lexus NX vehicles (US, public record). Typical used asking price $46,059–$51,866.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2024 (183 complaints). Lowest: 2020 (32).
Mixed to positive sentiment, heavily dependent on model year and powertrain.
Chronic and severe issue causing dead batteries, requiring frequent jumps or trickle chargers, occurs even with regular driving. Owners report multiple roadside assistance calls.
Includes malfunctioning power liftgate (faulty pinch sensors), non-working window switches, delayed key fob response, hands-free microphone failure, "reduced engine power" warnings with no drivability loss, and complete audio system failure.
Rattles from dashboard, center console, infotainment screen, seatbelt area, overhead light, and doors. Loose trim pieces and poorly finished components (e.g., paddle shifter edges).
Fails to close, beeps and reopens repeatedly due to faulty pinch protection sensors; noted as a common problem across Toyota/Lexus models.
In first-generation models (2015), AC blowing hot air due to failed servo motors, requiring expensive repairs (~$2,600). Also, general lack of cooling potentially linked to damper motor issues.
Owner insights cover all generations of the NX. Individual model years are broken down above.
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