Avoid: No year grades F. Weakest: 2021
Best: 2022 (few owner reports)
5 model years of NHTSA owner complaints and recalls · How we grade
Across 3 model years, the Lexus UX has 20 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are electrical system and service brakes. 2021 drew the most complaints (8), 2020 the fewest (6).
Source: NHTSA complaints and recalls filed for Lexus UX vehicles (US, public record). Typical used asking price $38,492–$42,209.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2021 (8 complaints). Lowest: 2020 (6).
Positive sentiment overall, with the vehicle consistently praised for its exceptional reliability, fuel efficiency, and suitability as a premium, practical urban runabout.
Cramped rear seating for adults, minimal trunk capacity. Frequently cited as the vehicle's primary drawback.
Earlier, non-hybrid turbo 4-cylinder models noted as being underpowered. The current hybrid powertrain is viewed as adequate.
The HUD system in the UX is described as "very basic" compared to systems in other models.
Isolated criticism that the interior feels dated, "straight out of the 2000s.".
Mentioned as being present, with one owner noting the related CT200h was louder, implying the UX is an improvement but not class-leading in sound insulation.
Owner insights cover all generations of the UX. Individual model years are broken down above.
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