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2020 Mercedes-Benz CLA: common problems and reliability
An average CLA year.
24 owner complaints, most about back over prevention. No recalls.
Should I buy a 2020 CLA?The 2020 Mercedes-Benz CLA has 24 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are back over prevention and electrical system.
Safety record for the 2020 model year
Source: NHTSA complaints and recalls filed for 2020 Mercedes-Benz CLA vehicles (US, public record).
The Year Score compares this year with other CLA years only. How we score it
Is 2020 a good year for the CLA?
Across the 14 CLA model years we track, complaint volume runs from 5 (2022) to 195 (2014). With 24 complaints, the 2020 CLA sits about the same as the model's median of 24.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
What owners say across generations
Sentiment is sharply divided and heavily dependent on model year, powertrain, and owner expectations.
Owner insights cover all generations of the CLA. See the full CLA owner picture and every model year.
Typical used price
Used CLA listings typically run $14,675–$29,581.
Other CLA model years
Compare every CLA year side by side to see how 2020 ranks against the rest.
Compare the CLA against its rivals
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