2023 Mercedes-Benz EQB: common problems and reliability
The 2023 Mercedes-Benz EQB has 82 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are electrical system and fuel/propulsion system. Owners most often flag battery defects and recalls — failures requiring replacement, recall for fire risk (2021-2024 model years), battery overheating warnings. frequency: very frequent (in pre-facelift context).
Safety record for the 2023 model year
82
Owner complaints
0
Recalls
1
Crash reports
0
Fire reports
Source: NHTSA complaints and recalls filed for 2023 Mercedes-Benz EQB vehicles (US, public record).
Where owners report problems
electrical system
64
fuel/propulsion system
14
engine
8
power train
5
forward collision avoidance
3
What owners say across generations
Mixed sentiment with a clear generational divide. The pre-facelift models (circa 2021-2023) are heavily criticized for serious reliability issues, including battery defects leading to failures, recalls for fire risk, and motor problems. These early models are
Battery defects and recalls — failures requiring replacement, recall for fire risk (2021-2024 model years), battery overheating warnings. Frequency: very frequent (in pre-facelift context).
Insufficient real-world range — significantly below WLTP estimates, especially in winter and at highway speeds. Frequency: very frequent.
Dated/buggy infotainment software (MBUX NTG 6) — cannot be updated over-the-air like Tesla, screen not fully utilized for Apple CarPlay/Android Auto (wired only), system lag, camera errors displaying black screens. Frequency: recurrent.
Interior material quality — use of cheap, scratchy plastics in lower areas and "piano black" trim, perceived as A-Class standard rather than premium. Frequency: recurrent.
Brake issues — unusual grinding/groaning noises, particularly when new or on downhill sections, perceived as "suspect" feel in 2023 models. Frequency: recurrent.
Owner insights cover all generations of the EQB.
Typical used price
Used EQB listings typically run $26,185–$35,858 across 2022 to 2025 model years.