Across 3 model years, the Mercedes-Benz EQB has 122 owner-filed NHTSA complaints and 5 recalls on record. The most-reported areas are electrical system and fuel/propulsion system. 2023 drew the most complaints (91), 2022 the fewest of the years on the road 3+ years (20).
Source: NHTSA complaints and recalls filed for Mercedes-Benz EQB vehicles (US, public record). Typical used asking price $28,333–$34,845.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2023 (91 complaints). Lowest: 2022 (20).
Mixed sentiment with a clear generational divide. The pre-facelift models (circa 2021-2023) are heavily criticized for serious reliability issues, including battery defects leading to failures, recalls for fire risk, and motor problems.
Failures requiring replacement, recall for fire risk (2021-2024 model years), battery overheating warnings.
Significantly below WLTP estimates, especially in winter and at highway speeds.
Cannot be updated over-the-air like Tesla, screen not fully utilized for Apple CarPlay/Android Auto (wired only), system lag, camera errors displaying black screens.
Use of cheap, scratchy plastics in lower areas and "piano black" trim, perceived as A-Class standard rather than premium.
Unusual grinding/groaning noises, particularly when new or on downhill sections, perceived as "suspect" feel in 2023 models.
Owner insights cover all generations of the EQB. Individual model years are broken down above.
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