Mercedes-Benz EQB reliability: common problems by model year
Across 2 model years, the Mercedes-Benz EQB has 95 owner-filed NHTSA complaints and 5 recalls on record. The most-reported areas are electrical system and fuel/propulsion system. 2023 drew the most complaints (82), 2022 the fewest (13).
2
Model years tracked
95
Owner complaints
5
Recalls
82
Median per year
Source: NHTSA complaints and recalls filed for Mercedes-Benz EQB vehicles (US, public record). Typical used asking price $26,185–$35,858.
Which EQB years have the most problems?
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Mixed sentiment with a clear generational divide. The pre-facelift models (circa 2021-2023) are heavily criticized for serious reliability issues, including battery defects leading to failures, recalls for fire risk, and motor problems. These early models are
Battery defects and recalls: failures requiring replacement, recall for fire risk (2021-2024 model years), battery overheating warnings. Frequency: very frequent (in pre-facelift context).
Insufficient real-world range: significantly below WLTP estimates, especially in winter and at highway speeds. Frequency: very frequent.
Dated/buggy infotainment software (MBUX NTG 6): cannot be updated over-the-air like Tesla, screen not fully utilized for Apple CarPlay/Android Auto (wired only), system lag, camera errors displaying black screens. Frequency: recurrent.
Interior material quality: use of cheap, scratchy plastics in lower areas and "piano black" trim, perceived as A-Class standard rather than premium. Frequency: recurrent.
Brake issues: unusual grinding/groaning noises, particularly when new or on downhill sections, perceived as "suspect" feel in 2023 models. Frequency: recurrent.
Owner insights cover all generations of the EQB. Individual model years are broken down above.