Across 2 model years, the Mercedes-Benz EQS SUV has 11 owner-filed NHTSA complaints and 2 recalls on record. The most-reported areas are structure and electrical system. 2024 drew the most complaints (10), 2025 the fewest (1).
Source: NHTSA complaints and recalls filed for Mercedes-Benz EQS SUV vehicles (US, public record). Typical used asking price $76,794–$101,372.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2024 (10 complaints). Lowest: 2025 (1).
Mixed sentiment with a clear divide between strong praise for luxury, comfort, and refinement, and significant criticism for exterior styling, software/electronic bugs, and rapid depreciation.
Infotainment screen failures (Hyperscreen not turning on), system freezes, buggy interfaces, and recalls for software errors causing potential loss of drive power.
Severe loss in value, enabling deep discounts on new and nearly-new vehicles but negatively impacting original buyers.
Described as bland, frumpy, ugly, or unappealing, particularly in comparison to competitors.
Rapid tread wear, and bending or cracking of the standard cast alloy wheels (especially 21-inch), attributed to the vehicle's heavy weight and poor road conditions.
Isolated reports of creaks, rattles, or panel misalignment, though other owners report exemplary build quality. No widespread consensus on manufacturing defects.
Owner insights cover all generations of the EQS SUV. Individual model years are broken down above.
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