2023 Mercedes-Benz EQS SUV: common problems and reliability

The 2023 Mercedes-Benz EQS SUV has 65 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are forward collision avoidance and electrical system. Owners most often flag software and electronic glitches: infotainment screen failures (hyperscreen not turning on), system freezes, buggy interfaces, and recalls for software errors causing potential loss of drive power. frequency: very frequent.

Safety record for the 2023 model year

65
Owner complaints
0
Recalls
6
Crash reports
1
Fire reports

Source: NHTSA complaints and recalls filed for 2023 Mercedes-Benz EQS SUV vehicles (US, public record).

Where owners report problems

forward collision avoidance
31
electrical system
20
service brakes
18
vehicle speed control
4
fuel/propulsion system
3

What owners say across generations

Mixed sentiment with a clear divide between strong praise for luxury, comfort, and refinement, and significant criticism for exterior styling, software/electronic bugs, and rapid depreciation.

  • Software and electronic glitches: Infotainment screen failures (Hyperscreen not turning on), system freezes, buggy interfaces, and recalls for software errors causing potential loss of drive power. Frequency: very frequent.
  • Rapid depreciation: Severe loss in value, enabling deep discounts on new and nearly-new vehicles but negatively impacting original buyers. Frequency: very frequent.

Owner insights cover all generations of the EQS SUV. See the full EQS SUV owner picture and every model year.

Typical used price

Used EQS SUV listings typically run $78,016–$119,690 across 2025 to 2026 model years.

Other EQS SUV model years

Compare every EQS SUV year side by side to see how 2023 ranks against the rest.

2022 EQS SUV

Compare the EQS SUV against its rivals

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