2023 Mercedes-Benz EQS SUV: common problems and reliability
The 2023 Mercedes-Benz EQS SUV has 65 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are forward collision avoidance and electrical system. Owners most often flag software and electronic glitches — infotainment screen failures (hyperscreen not turning on), system freezes, buggy interfaces, and recalls for software errors causing potential loss of drive power. frequency: very frequent.
Safety record for the 2023 model year
65
Owner complaints
0
Recalls
6
Crash reports
1
Fire reports
Source: NHTSA complaints and recalls filed for 2023 Mercedes-Benz EQS SUV vehicles (US, public record).
Where owners report problems
forward collision avoidance
31
electrical system
20
service brakes
18
vehicle speed control
4
fuel/propulsion system
3
What owners say across generations
Mixed sentiment with a clear divide between strong praise for luxury, comfort, and refinement, and significant criticism for exterior styling, software/electronic bugs, and rapid depreciation. The vehicle is consistently described as exceptionally quiet, smoot
Software and electronic glitches — Infotainment screen failures (Hyperscreen not turning on), system freezes, buggy interfaces, and recalls for software errors causing potential loss of drive power. Frequency: very frequent.
Rapid depreciation — Severe loss in value, enabling deep discounts on new and nearly-new vehicles but negatively impacting original buyers. Frequency: very frequent.
Exterior styling criticism — Described as bland, frumpy, ugly, or unappealing, particularly in comparison to competitors. Frequency: very frequent.
Excessive wheel and tire issues — Rapid tread wear, and bending or cracking of the standard cast alloy wheels (especially 21-inch), attributed to the vehicle's heavy weight and poor road conditions. Frequency: recurrent.
Build quality inconsistencies — Isolated reports of creaks, rattles, or panel misalignment, though other owners report exemplary build quality. No widespread consensus on manufacturing defects. Frequency: isolated.
Owner insights cover all generations of the EQS SUV.
Typical used price
Used EQS SUV listings typically run $78,016–$119,690 across 2025 to 2026 model years.