2023 Mercedes-Benz GLS: common problems and reliability

The 2023 Mercedes-Benz GLS has 10 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are service brakes and engine. Owners most often flag exorbitant maintenance and repair costs: very frequent reports of routine dealer service visits costing $1,800-$2,200, with major repairs like air suspension or differential failure costing $5,000-$30,000. frequency: very frequent.

Safety record for the 2023 model year

10
Owner complaints
0
Recalls
0
Crash reports
0
Fire reports

Source: NHTSA complaints and recalls filed for 2023 Mercedes-Benz GLS vehicles (US, public record).

Where owners report problems

service brakes
4
engine
4
forward collision avoidance
2
electrical system
2
structure
1

What owners say across generations

Sentiment is sharply divided and heavily dependent on ownership phase and powertrain. The vehicle is universally praised for its core attributes: exceptional ride comfort, often described as "like a magic carpet," spacious and comfortable…

  • Exorbitant maintenance and repair costs: very frequent reports of routine dealer service visits costing $1,800-$2,200, with major repairs like air suspension or differential failure costing $5,000-$30,000. Frequency: very frequent.
  • Air suspension failures: described as a "common" point of failure leading to very expensive repairs ($2,250 minimum, often $5,000+). Frequency: very frequent.

Owner insights cover all generations of the GLS. See the full GLS owner picture and every model year.

Typical used price

Used GLS listings typically run $23,950–$81,082 across 2017 to 2026 model years.

Other GLS model years

Compare every GLS year side by side to see how 2023 ranks against the rest.

2020 GLS2019 GLS

Compare the GLS against its rivals

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Full Mercedes-Benz GLS owner reportCompare against another car