2020 Subaru Crosstrek: common problems and reliability

The 2020 Subaru Crosstrek has 68 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are visibility/wiper and electrical system. Owners most often flag underpowered base 2.0l engine: described as weak, sluggish, and struggling with highway merging and passing. owners recommend the 2.5l. frequency: very frequent.

Safety record for the 2020 model year

68
Owner complaints
0
Recalls
6
Crash reports
0
Fire reports

Source: NHTSA complaints and recalls filed for 2020 Subaru Crosstrek vehicles (US, public record).

Is 2020 a good year for the Crosstrek?

Across the 8 Crosstrek model years we track, complaint volume runs from 25 (2013) to 208 (2024). With 68 complaints, the 2020 Crosstrek sits about the same asthe model's median of 68.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

visibility/wiper
30
electrical system
10
power train
9
engine
5
visibility
4

What owners say across generations

Mixed to positive sentiment overall, with a strong reputation for practicality, safety, and all-weather capability. The vehicle is widely praised for its standard all-wheel-drive system, excellent ground clearance, and suitability for…

  • Underpowered base 2.0L engine: described as weak, sluggish, and struggling with highway merging and passing. Owners recommend the 2.5L. Frequency: very frequent.
  • CVT transmission concerns: reliability worries beyond 100,000 miles, recommendations for strict fluid change intervals (every 60k miles), laggy throttle response. Frequency: very frequent.

Owner insights cover all generations of the Crosstrek. See the full Crosstrek owner picture and every model year.

Typical used price

Used Crosstrek listings typically run $17,995–$26,567 across 2013 to 2026 model years.

Other Crosstrek model years

Compare every Crosstrek year side by side to see how 2020 ranks against the rest.

Compare the Crosstrek against its rivals