2020 Subaru Crosstrek: common problems and reliability
The 2020 Subaru Crosstrek has 68 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are visibility/wiper and electrical system. Owners most often flag underpowered base 2.0l engine — described as weak, sluggish, and struggling with highway merging and passing. owners recommend the 2.5l. frequency: very frequent.
Safety record for the 2020 model year
68
Owner complaints
0
Recalls
6
Crash reports
0
Fire reports
Source: NHTSA complaints and recalls filed for 2020 Subaru Crosstrek vehicles (US, public record).
Where owners report problems
visibility/wiper
30
electrical system
10
power train
9
engine
5
visibility
4
What owners say across generations
Mixed to positive sentiment overall, with a strong reputation for practicality, safety, and all-weather capability. The vehicle is widely praised for its standard all-wheel-drive system, excellent ground clearance, and suitability for outdoor lifestyles, inclu
Underpowered base 2.0L engine — described as weak, sluggish, and struggling with highway merging and passing. Owners recommend the 2.5L. Frequency: very frequent.
Infotainment system lag — touchscreen response delays, slow menu navigation, system freezes requiring restart. Climate controls integrated into touchscreen criticized. Frequency: recurrent.
Windshield cracking — described as an "Achilles' heel" of Subaru vehicles, prone to chips and cracks. Frequency: recurrent.
Oil consumption — primarily reported in older models (pre-2015), but concerns persist for later FB-series engines. Frequency: recurrent.
Owner insights cover all generations of the Crosstrek.
Typical used price
Used Crosstrek listings typically run $17,995–$26,567 across 2013 to 2026 model years.