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SUV · Gas · 16 versions · owner report
Ranked #12 of 26 compact SUVs on owner data, price and fuel economy
The short answer
Mixed to positive sentiment overall, with a strong reputation for practicality, safety, and all-weather capability. The vehicle is widely praised for its standard all-wheel-drive system, excellent ground clearance, and suitability for outdoor lifestyles, including hiking, camping, and driving in harsh winter conditions.
Power
Combined, EPA 2027
Our take, from owner reports
Mixed to positive sentiment overall, with a strong reputation for practicality, safety, and all-weather capability.
8 problems reported (2 very frequent, 4 recurrent, 2 isolated) · high confidence
Described as weak, sluggish, and struggling with highway merging and passing. Owners recommend the 2.5L.
Reliability worries beyond 100,000 miles, recommendations for strict fluid change intervals (every 60k miles), laggy throttle response.
Touchscreen response delays, slow menu navigation, system freezes requiring restart. Climate controls integrated into touchscreen criticized.
Described as an "Achilles' heel" of Subaru vehicles, prone to chips and cracks.
Primarily reported in older models (pre-2015), but concerns persist for later FB-series engines.
Utilitarian with hard plastics, lacks upscale feel compared to competitors like Mazda.
Mentioned as a common wear item, especially in older/high-mileage examples.
Isolated reports of vehicles stalling at traffic lights, failing to start, or experiencing dash warning light clusters (Check Engine, Eyesight disabled) in 2024 models, potentially linked to camshaft or sensor problems.
For newer generations (approximately 2018+), models with the upgraded 2.5L engine (e.g., Sport, Outdoor, or Wilderness trims) are consistently recommended over the base 2.0L engine for adequate power. For older generations, the Premium trim is mentioned as a value sweet spot for used buyers, offering a good balance of comfort and price. There is a clear owner preference for avoiding the base 2.0L engine due to performance limitations.
Owners compare it most often with the Toyota Corolla Cross, Honda CR-V, Mazda CX-30, Hyundai Kona and Volkswagen Taos.
Is the Crosstrek right for you?
Get an answer for your year, mileage and budget.
Mixed to positive sentiment overall, with a strong reputation for practicality, safety, and all-weather capability. The vehicle is widely praised for its standard all-wheel-drive system, excellent ground clearance, and suitability for outdoor lifestyles, including hiking, camping, and driving in harsh winter conditions. Owners frequently cite its reliability, high resale value, and the sense of safety it provides, with specific anecdotes of surviving serious accidents. However, significant and recurrent criticism is directed at the powertrain, particularly the underpowered base 2.0L engine and concerns about long-term CVT transmission reliability. Additional common complaints include infotainment system lag, a utilitarian interior with hard plastics, and specific mechanical issues like oil consumption in older models and fragile windshields. The consensus indicates high satisfaction among buyers prioritizing safety, AWD, and outdoor utility over luxury, performance, or cutting-edge technology.
Positioned as a rugged, capable compact crossover with superior standard AWD compared to mainstream competitors. Frequently compared to the Mazda CX-30, which is noted for a sportier drive and more upscale interior but less capable AWD system. The Toyota Corolla Cross is seen as a direct competitor with superior fuel economy but less engaging dynamics and a less capable AWD system. The Honda HR-V and CR-V are mentioned for practicality and reliability, with the Crosstrek favored for its more adventurous image and standard AWD. Within the Subaru lineup, it is considered smaller and more nimble than the Forester and Outback, with the Outback noted as significantly larger and more powerful. The consensus is that the Crosstrek excels in value for buyers needing confident all-weather traction and light off-pavement capability without the size or cost of larger SUVs.
AWD is standard and a core reason for purchase. The 2.5L engine is strongly recommended over the base 2.0L for acceptable acceleration. For used models, a vehicle with complete maintenance records is considered essential, particularly for CVT service history. Comprehensive insurance coverage with no glass deductible is specifically recommended due to frequent windshield cracking issues. For long-term ownership, adhering to a strict 5,000-mile oil change interval and using quality filters is advised.
Highly recommended for buyers in regions with severe winter weather who prioritize safety and all-wheel-drive capability. Ideal for outdoor enthusiasts, young families, and urban dwellers needing a practical, fuel-efficient vehicle with rugged styling. NOT recommended for driving enthusiasts seeking powerful acceleration or a sporty driving experience. NOT recommended for those who frequently carry multiple adult passengers or need significant cargo space, as it is noted to be on the smaller side. Essential to test drive on a highway to evaluate power adequacy with the 2.0L engine. For used purchases, a pre-purchase inspection is critical, with focus on CVT health, oil consumption, and wheel bearings. Prioritize models from 2018 or later for improved reliability, updated infotainment, and better interior refinement. Negotiate based on strong resale value and high used market prices.
Owner feedback spans multiple generations, with a notable reliability improvement perceived in models from approximately 2018 onward, coinciding with engine updates and a more robust CVT. The 2.5L engine, available in later years, is a critical differentiator for owner satisfaction. The vehicle's safety reputation is a dominant positive theme, supported by specific crash survival anecdotes. High resale value in certain markets (e.g., Northeastern US) is consistently noted. The hybrid variant is mentioned but owner data is insufficient for detailed analysis; it is noted to be derived from older plug-in hybrid technology, not entirely new. Analysis based on approximately 40 substantive owner discussions.
Owner insights per generation and US complaint/recall records (NHTSA).
Each year graded against the model's other years: Year Score. See all Subaru Crosstrek years to avoid
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2026 | 10 | 0 | vehicle speed control |
| 2025 | 45 | 0 | unknown or other |
| 2024 | 236 | 2 | unknown or other |
| 2023 | 34 | 0 | unknown or other |
| 2022 | 31 | 0 | unknown or other |
| 2021 | 116 | 2 | visibility/wiper |
| 2020 | 69 | 0 | visibility/wiper |
| 2019 | 284 | 7 | visibility/wiper |
| 2018 | 194 | 5 | visibility/wiper |
| 2017 | 97 | 1 | unknown or other |
| 2016 | 262 | 1 | electrical system |
| 2013 | 26 | 1 | engine |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
2024 · electrical system: instrument cluster/panelcampaign 23V551000
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.
2024 · power train:driveline:driveshaftcampaign 23V754000
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
2021 · power train:automatic transmission:park/neutral start interlock switchcampaign 23V755000
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
2021 · electrical system:12v/24v/48v batterycampaign 23V080000
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.
2019 · visibility:glass, side/rearcampaign 19V404000
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
2019 · seat belts:rear/othercampaign 20V189000
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
2019 · steering:electric power assist systemcampaign 19V065000
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
2019 · suspension:rearcampaign 21V263000
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
2019 · electrical system:softwarecampaign 21V264000
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
2019 · engine and engine cooling:exhaust system:emission control:crankcase (pcv)campaign 19V856000
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
2019 · electrical system:softwarecampaign 19V743000
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
2018 · engine and engine cooling:exhaust system:emission control:crankcase (pcv)campaign 19V744000
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
2018 · suspension:rearcampaign 21V263000
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
2018 · electrical system:softwarecampaign 21V264000
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
2018 · electrical system:softwarecampaign 19V743000
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
4 older recalls not shown. Check nhtsa.gov with your VIN for the full history.
2.5 Lineartronic
2.5L 4-cylinder · 182 hp · AWD · automatic (CVT)
Built 2023–2026
Mixed to positive sentiment overall, with a strong reputation for practicality, safety, and all-weather capability.
For newer generations (approximately 2018+), models with the upgraded 2.5L engine (e.g., Sport, Outdoor, or Wilderness trims) are consistently recommended over the base 2.0L engine for adequate power. For older generations, the Premium trim is mentioned as a value sweet spot for used buyers, offering a good balance of comfort and price. There is a clear owner preference for avoiding the base 2.0L engine due to performance limitations.
Underpowered base 2.0L engine: Described as weak, sluggish, and struggling with highway merging and passing. Owners recommend the 2.5L. CVT transmission concerns: Reliability worries beyond 100,000 miles, recommendations for strict fluid change intervals (every 60k miles), laggy throttle response.
The EPA rates the 2027 Subaru Crosstrek at 26–29 mpg combined, depending on the version.