Avoid: 2017, 2016 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2021
8 model years of NHTSA owner complaints and recalls · How we grade
Across 11 model years, the Tesla Model X has 5,217 owner-filed NHTSA complaints and 123 recalls on record. The most-reported areas are suspension and electrical system. 2016 drew the most complaints (2,085), 2021 the fewest of the years on the road 3+ years (123).
Source: NHTSA complaints and recalls filed for Tesla Model X vehicles (US, public record). Typical used asking price $23,235–$51,640.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2016 (2,085 complaints). Lowest: 2021 (123).
Sentiment is mixed and heavily dependent on model year and generation.
Very frequent mentions of squeaks, rattles, odd noises, and various quality control defects affecting the S and X platforms.
Cited as inevitable for older models, with few independent specialists and expensive Tesla service parts, particularly concerning for "Legacy" models.
Mentioned as a potential failure point to inspect thoroughly before purchase.
A noted common issue requiring regular inspection to prevent blowouts; budget approximately $1,500 USD per year for tires.
"Legacy" vehicles (pre-refresh, especially pre-2021 RHD) receive few to no meaningful software updates, missing out on new features.
Owner insights cover all generations of the Model X. Individual model years are broken down above.
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