2024 Tesla Model Y: common problems and reliability

The 2024 Tesla Model Y has 289 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are forward collision avoidance and back over prevention. Owners most often flag poor initial build quality — panel gaps, misalignments, and various defects on delivery, particularly noted on early production units (2020-2021). frequency: very frequent.

Safety record for the 2024 model year

289
Owner complaints
0
Recalls
62
Crash reports
4
Fire reports

Source: NHTSA complaints and recalls filed for 2024 Tesla Model Y vehicles (US, public record).

Where owners report problems

forward collision avoidance
111
back over prevention
60
electrical system
55
lane departure
44
vehicle speed control
33

What owners say across generations

Mixed sentiment with a clear evolution over time. Early community feedback from the 2020-2021 period highlighted significant excitement for the vehicle's technology, safety ratings, and practicality, including mentions of a power liftgate and 7-seat capability

  • Poor initial build quality — panel gaps, misalignments, and various defects on delivery, particularly noted on early production units (2020-2021). Frequency: very frequent.
  • Uncomfortable ride quality — harsh, firm suspension criticized for providing a poor ride, often described as among the least comfortable in the segment. Frequency: very frequent.
  • Excessive road and wind noise — noticeable at highway speeds, attributed to thin glass and insufficient sound deadening, especially on Standard trim with single-pane glass. Frequency: very frequent.
  • Uncomfortable seats — seats described as lacking support and comfort, particularly in the Standard trim compared to Premium trims. Frequency: recurrent.
  • Tesla Insurance service failures — reports of inability to reach representatives, poor claims handling, and leaving customers without support. Frequency: recurrent.

Owner insights cover all generations of the Model Y.

Typical used price

Used Model Y listings typically run $27,471–$34,796 across 2020 to 2026 model years.

Other Model Y model years