Avoid: 2023, 2021 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2020 (few owner reports)
5 model years of NHTSA owner complaints and recalls · How we grade
Across 4 model years, the Volkswagen Arteon has 107 owner-filed NHTSA complaints and 6 recalls on record. The most-reported areas are tires and forward collision avoidance. 2023 drew the most complaints (42), 2019 the fewest (8).
Source: NHTSA complaints and recalls filed for Volkswagen Arteon vehicles (US, public record). Typical used asking price $21,583–$30,171.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2023 (42 complaints). Lowest: 2019 (8).
Mixed to positive sentiment, with a clear generational divide.
Includes screen freezes, reboots, and unresponsive touch controls, associated with the MIB3 platform.
Described as sluggish, laggy, and "trash" in normal driving mode, requiring use of "Sport" mode for acceptable responsiveness.
General apprehension about complex turbocharged, direct-injection engine and DSG transmission longevity beyond warranty, coupled with poor depreciation in some markets (e.g., Malaysia).
Some vehicles, particularly early-build 2023s, were delivered missing standard features like ventilated seats due to supply chain issues, though a credit was reportedly applied.
Notes that build quality on 2023 models improved for units produced from May-December 2023 compared to earlier builds.
Owner insights cover all generations of the Arteon. Individual model years are broken down above.
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