Photo: Wikimedia Commons (CC)
Mercedes-Benz EQS
Liftback · Electric · 19 versions · owner report
Ranked #2 of 8 luxury full-size cars on owner data, price and fuel economy
Power
0–62 mph (0–100 km/h)
Top speed (250 km/h)
Combined, EPA 2027
What owners say
Our take, from owner reports
Mixed to negative sentiment overall, with significant criticism focused on value, design, and perceived quality.
7 problems reported (1 very frequent, 4 recurrent, 2 isolated) · medium confidence
Problems owners report
- Very frequentSevere depreciation
One-year-old models with low mileage reported to lose approximately 60% of value.
- RecurrentInterior material quality and build
"cheap feeling" interior compared to S-Class, use of glossy painted plastics that creak, piano black trim.
- RecurrentSoftware stability issues
Key submodules require frequent hard reboots; system requires regular software updates.
+ 4 more issuesShow fewer
- RecurrentExterior design
Widely criticized as ugly, blob-like, and lacking traditional Mercedes-Benz styling cues.
- RecurrentLong-term reliability concerns
Major anxiety about repair costs for full dashboard screens, inverters, and batteries outside of warranty; parts sourcing and technician availability cited as problems.
- IsolatedPackaging inefficiencies
Criticized for having little interior space relative to size and no front trunk (frunk).
- IsolatedCharging speed
Maximum rate of 200 kW noted as slower than some competitors (e.g., Lucid Air charges at up to 300 kW).
The version owners recommend
Insufficient owner data available to designate a specific trim. One mention suggests the AMG version takes a "severe range hit," implying non-AMG versions might be preferred for efficiency. The 2024 model year is noted for improvements including a revised braking system, battery updates, and the addition of a heat pump for better cold-weather range.
Competitors to consider
Owners compare it most often with the Tesla Model S, Lucid Air, Genesis G80 Electrified, BMW i7 and Porsche Taycan.
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Overall sentiment
Mixed to negative sentiment overall, with significant criticism focused on value, design, and perceived quality. The vehicle is acknowledged for its advanced technology, including the first SAE Level 3 autonomous driving system (Drive Pilot) on certain highways, and its comfortable, quiet ride as a long-distance cruiser. However, it is heavily criticized for its exterior styling, described as an "ugly" blob, and its interior, which some owners feel has a "cheap feeling" with glossy plastics that creak, failing to match the expected luxury ambiance of a traditional S-Class. The consensus indicates severe and rapid depreciation is a dominant theme, making used examples (often cited around $50,000 USD) appear as a significant value proposition, but raising major concerns about long-term ownership costs and reliability outside of warranty. Satisfaction appears highly contingent on acquiring the vehicle at a steep discount.
Positioning vs competitors
Positioned as a technology-focused luxury barge emphasizing comfort and autonomous features, but frequently seen as inferior to competitors in key areas. It is directly compared to the Tesla Model S, with the EQS considered more luxurious and comfortable but significantly less sporty and engaging. The Lucid Air is repeatedly cited as superior in ride smoothness, handling, and packaging efficiency (e.g., offering a frunk). The Genesis G80 Electrified is noted for offering better value, performance, and driving feel. The vehicle is not considered a true spiritual successor to the ICE S-Class in terms of interior material quality or timeless design.
Recommended configurations
Leasing is frequently recommended over purchasing due to extreme depreciation and potential long-term reliability concerns. For used purchases, targeting a 2023 or later model is suggested to benefit from post-facelift updates and remaining warranty coverage. Ensuring the vehicle has access to the Tesla Supercharger network (via adapter) is mentioned as important for long-distance travel. Seat massagers are noted as a desirable feature.
General recommendations
Primarily recommended as a used vehicle purchase at approximately $50,000 USD, where its technology and comfort represent strong value. Strongly advised for buyers who prioritize a smooth, quiet highway cruiser with advanced driver assistance systems. NOT recommended for buyers seeking engaging driving dynamics, timeless design, or confident long-term ownership beyond the factory warranty. A pre-purchase inspection by a qualified Mercedes EV technician is critical. Buyers should be prepared for potentially expensive and lengthy repairs due to complex electronics, part sourcing from Germany, and a shortage of specialized technicians. Aggressively negotiate purchase price to account for depreciation.
Remarks
The feedback spans both the EQS sedan and SUV, though most commentary does not distinguish between body styles. The model year 2024 is identified as having meaningful updates to braking, battery systems, and the addition of a heat pump. The vehicle's access to the Tesla Supercharger network is confirmed for relevant model years. The consensus on rapid depreciation is overwhelming and fundamentally shapes the ownership proposition, transforming the EQS from a questionable new purchase into a potentially compelling used luxury EV for risk-tolerant buyers. Analysis based on approximately 55 substantive owner discussions and commentaries.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearSource: NHTSA (US)Show table
Specifications
Enthusiast code: V297
EQS 580 122 kWh 4MATIC
Electric · 585 hp · AWD · automatic
Built 2026