2024 Mercedes-Benz EQS: common problems and reliability
The 2024 Mercedes-Benz EQS has 21 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are structure and electrical system. Owners most often flag severe depreciation — one-year-old models with low mileage reported to lose approximately 60% of value. frequency: very frequent.
Safety record for the 2024 model year
21
Owner complaints
0
Recalls
0
Crash reports
2
Fire reports
Source: NHTSA complaints and recalls filed for 2024 Mercedes-Benz EQS vehicles (US, public record).
Where owners report problems
structure
7
electrical system
5
service brakes
5
forward collision avoidance
5
steering
3
What owners say across generations
Mixed to negative sentiment overall, with significant criticism focused on value, design, and perceived quality. The vehicle is acknowledged for its advanced technology, including the first SAE Level 3 autonomous driving system (Drive Pilot) on certain highway
Severe depreciation — one-year-old models with low mileage reported to lose approximately 60% of value. Frequency: very frequent.
Interior material quality and build — "cheap feeling" interior compared to S-Class, use of glossy painted plastics that creak, piano black trim. Frequency: recurrent.
Software stability issues — key submodules require frequent hard reboots; system requires regular software updates. Frequency: recurrent.
Exterior design — widely criticized as ugly, blob-like, and lacking traditional Mercedes-Benz styling cues. Frequency: recurrent.
Packaging inefficiencies — criticized for having little interior space relative to size and no front trunk (frunk). Frequency: isolated.
Owner insights cover all generations of the EQS.
Typical used price
Used EQS listings typically run $42,740–$59,980 across 2022 to 2026 model years.