Mercedes-Benz EQS reliability: common problems by model year
Across 3 model years, the Mercedes-Benz EQS has 132 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are forward collision avoidance and service brakes. 2023 drew the most complaints (65), 2024 the fewest (21).
3
Model years tracked
132
Owner complaints
0
Recalls
46
Median per year
Source: NHTSA complaints and recalls filed for Mercedes-Benz EQS vehicles (US, public record). Typical used asking price $42,740–$59,980.
Which EQS years have the most problems?
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Mixed to negative sentiment overall, with significant criticism focused on value, design, and perceived quality. The vehicle is acknowledged for its advanced technology, including the first SAE Level 3 autonomous driving system (Drive Pilot) on certain highway
Severe depreciation: one-year-old models with low mileage reported to lose approximately 60% of value. Frequency: very frequent.
Interior material quality and build: "cheap feeling" interior compared to S-Class, use of glossy painted plastics that creak, piano black trim. Frequency: recurrent.
Software stability issues: key submodules require frequent hard reboots; system requires regular software updates. Frequency: recurrent.
Exterior design: widely criticized as ugly, blob-like, and lacking traditional Mercedes-Benz styling cues. Frequency: recurrent.
Packaging inefficiencies: criticized for having little interior space relative to size and no front trunk (frunk). Frequency: isolated.
Owner insights cover all generations of the EQS. Individual model years are broken down above.