Across 3 model years, the Mercedes-Benz EQS has 130 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are forward collision avoidance and service brakes. 2023 drew the most complaints (70), 2022 the fewest of the years on the road 3+ years (47).
Source: NHTSA complaints and recalls filed for Mercedes-Benz EQS vehicles (US, public record).
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2023 (70 complaints). Lowest: 2022 (47).
Mixed to negative sentiment overall, with significant criticism focused on value, design, and perceived quality.
One-year-old models with low mileage reported to lose approximately 60% of value.
"cheap feeling" interior compared to S-Class, use of glossy painted plastics that creak, piano black trim.
Key submodules require frequent hard reboots; system requires regular software updates.
Widely criticized as ugly, blob-like, and lacking traditional Mercedes-Benz styling cues.
Major anxiety about repair costs for full dashboard screens, inverters, and batteries outside of warranty; parts sourcing and technician availability cited as problems.
Owner insights cover all generations of the EQS. Individual model years are broken down above.
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