2017 Chevrolet Silverado 2500 HD: common problems and reliability

The 2017 Chevrolet Silverado 2500 HD has 178 owner-filed NHTSA complaints and 5 recalls on record. The most-reported areas are power train and service brakes. Owners most often flag transmission valve body failure: causes hard bucking, limp mode, inability to shift; part is on national backorder, leaving trucks undrivable for weeks or months. frequency: very frequent.

Safety record for the 2017 model year

178
Owner complaints
5
Recalls
15
Crash reports
8
Fire reports

Source: NHTSA complaints and recalls filed for 2017 Chevrolet Silverado 2500 HD vehicles (US, public record).

Is 2017 a good year for the Silverado 2500 HD?

Across the 7 Silverado 2500 HD model years we track, complaint volume runs from 42 (2023) to 1,260 (2007). With 178 complaints, the 2017 Silverado 2500 HD sits about the same asthe model's median of 178.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

power train
42
service brakes
37
engine
28
electrical system
24
steering
12

Recalls affecting the 2017 Silverado 2500 HD

seat belts:front:retractor

Campaign 17V567000

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these

engine

Campaign 19V328000

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6

air bags:frontal

Campaign 16V651000

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ES

equipment:electrical:engine block heater

Campaign 21V496000

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater c

What owners say across generations

Sentiment is sharply divided by generation and powertrain. For older models (circa 2001-2019) equipped with the 6.0L gasoline V8 and traditional automatic transmissions (4-speed, 6-speed), the sentiment is overwhelmingly positive, with…

  • For 2022-2025 Models with 6.6L Gas & 10-Speed Transmission:
  • Transmission valve body failure: Causes hard bucking, limp mode, inability to shift; part is on national backorder, leaving trucks undrivable for weeks or months. Frequency: very frequent.

Owner insights cover all generations of the Silverado 2500 HD. See the full Silverado 2500 HD owner picture and every model year.

Other Silverado 2500 HD model years

Compare every Silverado 2500 HD year side by side to see how 2017 ranks against the rest.

Compare the Silverado 2500 HD against its rivals