The 2020 Chevrolet Silverado 2500 HD has 99 owner-filed NHTSA complaints and 10 recalls on record. The most-reported areas are power train and service brakes. Owners most often flag transmission valve body failure: causes hard bucking, limp mode, inability to shift; part is on national backorder, leaving trucks undrivable for weeks or months. frequency: very frequent.
Source: NHTSA complaints and recalls filed for 2020 Chevrolet Silverado 2500 HD vehicles (US, public record).
Across the 7 Silverado 2500 HD model years we track, complaint volume runs from 42 (2023) to 1,260 (2007). With 99 complaints, the 2020 Silverado 2500 HD sits belowthe model's median of 178.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
latches/locks/linkages:hood:latch
Campaign 20V142000General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fr…
tires:temporary/emergency spare tire
Campaign 21V578000General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" a…
seat belts
Campaign 20V792000General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500…
air bags:side/window:curtain:inflator
Campaign 20V446000General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser c…
Sentiment is sharply divided by generation and powertrain. For older models (circa 2001-2019) equipped with the 6.0L gasoline V8 and traditional automatic transmissions (4-speed, 6-speed), the sentiment is overwhelmingly positive, with…
Owner insights cover all generations of the Silverado 2500 HD. See the full Silverado 2500 HD owner picture and every model year.
Compare every Silverado 2500 HD year side by side to see how 2020 ranks against the rest.