2020 Chevrolet Silverado 2500 HD: common problems and reliability

The 2020 Chevrolet Silverado 2500 HD has 99 owner-filed NHTSA complaints and 10 recalls on record. The most-reported areas are power train and service brakes. Owners most often flag *for 2022-2025 models with 6.6l gas & 10-speed transmission:.

Safety record for the 2020 model year

99
Owner complaints
10
Recalls
2
Crash reports
3
Fire reports

Source: NHTSA complaints and recalls filed for 2020 Chevrolet Silverado 2500 HD vehicles (US, public record).

Where owners report problems

power train
29
service brakes
17
electrical system
15
engine
10
steering
9

Recalls affecting the 2020 Silverado 2500 HD

latches/locks/linkages:hood:latch

Campaign 20V142000

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fr…

tires:temporary/emergency spare tire

Campaign 21V578000

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" a…

seat belts

Campaign 20V792000

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500…

air bags:side/window:curtain:inflator

Campaign 20V446000

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser c…

What owners say across generations

Sentiment is sharply divided by generation and powertrain. For older models (circa 2001-2019) equipped with the 6.0L gasoline V8 and traditional automatic transmissions (4-speed, 6-speed), the sentiment is overwhelmingly positive, with owners praising exceptio

  • *For 2022-2025 Models with 6.6L Gas & 10-Speed Transmission:
  • Transmission valve body failure — Causes hard bucking, limp mode, inability to shift; part is on national backorder, leaving trucks undrivable for weeks or months. Frequency: very frequent.
  • Complete transmission failure — Requires full replacement; linked to valve body and torque converter issues. Frequency: recurrent.
  • Severe engine failure on near-new vehicles — Complete engine seizure and required replacement at extremely low mileage (e.g., ~1,500 miles). Frequency: isolated.
  • *For 2015-2019 Models with 6.0L Gas & 6-Speed Transmission:

Owner insights cover all generations of the Silverado 2500 HD.

Other Silverado 2500 HD model years

2023 Silverado 2500 HD2017 Silverado 2500 HD2015 Silverado 2500 HD2013 Silverado 2500 HD2011 Silverado 2500 HD2007 Silverado 2500 HD
Full Chevrolet Silverado 2500 HD owner reportCompare against another car