2021 Chrysler Pacifica (minivan): common problems and reliability

The 2021 Chrysler Pacifica (minivan) has 345 owner-filed NHTSA complaints and 7 recalls on record. The most-reported areas are electrical system and engine. Owners most often flag plug-in hybrid (phev) powertrain failures — catastrophic transmission failures requiring complete replacement, battery failures, loss of power while driving, software glitches. frequency: very frequent.

Safety record for the 2021 model year

345
Owner complaints
7
Recalls
11
Crash reports
1
Fire reports

Source: NHTSA complaints and recalls filed for 2021 Chrysler Pacifica (minivan) vehicles (US, public record).

Where owners report problems

electrical system
141
engine
137
power train
117
fuel/propulsion system
72
back over prevention
26

Recalls affecting the 2021 Pacifica (minivan)

seats:mid/rear assembly

Campaign 22V181000

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As s…

electrical system:wiring:connectors/plugs/receptacles

Campaign 23V010000

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

back over prevention: sensing system: camera

Campaign 24V436000

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Gran…

air bags:side/window:curtain

Campaign 24V793000

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these v…

What owners say across generations

Mixed sentiment with a clear divide between powertrain types. The conventional gasoline-powered Pacifica (2017+) receives generally positive feedback for its driving dynamics, interior comfort, practicality, and feature content, particularly the Stow 'n Go sea

  • Plug-in Hybrid (PHEV) powertrain failures — Catastrophic transmission failures requiring complete replacement, battery failures, loss of power while driving, software glitches. Frequency: very frequent.
  • Engine failure (gasoline models) — Isolated but severe reports of engine failure in the 60,000-80,000 mile range, with one specific report of a 2018 model failing at 79,000 miles. Replacement cost cited at approximately $15,000 USD. Frequency: isolated to recurrent.
  • General reliability / build quality concerns — Higher likelihood of small electrical issues, switch failures, and overall lower perceived durability compared to segment leaders. Frequency: very frequent.
  • Air conditioning compressor failure — Unexpected failure noted on a gasoline model. Frequency: isolated.
  • Rapid depreciation — Significantly faster loss of value compared to Honda Odyssey and Toyota Sienna, making used examples much cheaper. Frequency: very frequent (consensus).

Owner insights cover all generations of the Pacifica (minivan).

Full Chrysler Pacifica (minivan) owner reportCompare against another car