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Chrysler Pacifica (minivan)
Minivan · Gas · 5 versions · owner report
Ranked #5 of 5 minivans on owner data, price and fuel economy
Power
Combined, EPA 2027
What owners say
Our take, from owner reports
Mixed sentiment with a clear divide between powertrain types.
5 problems reported (3 very frequent, 1 recurrent, 1 isolated) · high confidence
Problems owners report
- Very frequentPlug-in Hybrid (PHEV) powertrain failures
Catastrophic transmission failures requiring complete replacement, battery failures, loss of power while driving, software glitches.
- Very frequentGeneral reliability / build quality concerns
Higher likelihood of small electrical issues, switch failures, and overall lower perceived durability compared to segment leaders.
- Very frequentRapid depreciation
Significantly faster loss of value compared to Honda Odyssey and Toyota Sienna, making used examples much cheaper.
+ 2 more issuesShow fewer
- RecurrentEngine failure (gasoline models)
Isolated but severe reports of engine failure in the 60,000-80,000 mile range, with one specific report of a 2018 model failing at 79,000 miles. Replacement cost cited at approximately $15,000 USD.
- IsolatedAir conditioning compressor failure
Unexpected failure noted on a gasoline model.
The version owners recommend
Gasoline-powered models (non-hybrid) are consistently recommended over the Plug-in Hybrid variant due to far fewer reported major reliability issues. The Limited trim is frequently mentioned for maximizing luxury and technology features. For those requiring all-wheel drive, models from the 2020 model year onward offer it as an option. The consensus strongly advises avoiding the PHEV model unless covered by a new vehicle or extended warranty due to its high failure rate.
Competitors to consider
Owners compare it most often with the Honda Odyssey, Toyota Sienna, Kia Carnival, Dodge Grand Caravan (historical) and Toyota Highlander Hybrid.
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Overall sentiment
Mixed sentiment with a clear divide between powertrain types. The conventional gasoline-powered Pacifica (2017+) receives generally positive feedback for its driving dynamics, interior comfort, practicality, and feature content, particularly the Stow 'n Go seating system. Owners describe it as a superb vehicle to drive, with a comfortable ride, good power from the 3.6L V6 engine, and a well-implemented 9-speed automatic transmission. It is widely praised for its interior space, ability to haul large items, and family-friendly utility. However, significant and very frequent criticism is directed at the Plug-in Hybrid (PHEV) variant for serious reliability concerns, including catastrophic transmission failures, battery issues, and software problems that can leave the vehicle without power while driving. Across all variants, there is a recurrent perception of lower overall build quality and long-term reliability compared to Japanese competitors, contributing to rapid depreciation. Satisfaction is often tied to securing the vehicle at a significant discount or with a comprehensive warranty.
Positioning vs competitors
Positioned as a more feature-rich, comfortable, and better-driving but less reliable alternative to the Honda Odyssey and Toyota Sienna. The Stow 'n Go seating is a unique and highly valued practical advantage over competitors. The Pacifica PHEV holds a unique position as the only plug-in hybrid minivan, offering compelling electric-only range for local driving, but is critically undermined by severe reliability concerns. Compared to three-row SUVs, the Pacifica is consistently noted as superior in passenger and cargo space, ease of access, and fuel economy, especially in hybrid form. Its primary value proposition is offering luxury features, strong driving manners, and innovative practicality at a lower purchase price than its Japanese rivals, offset by higher long-term ownership risk and poor resale value.
Recommended configurations
An extended warranty is very frequently recommended for any Pacifica purchase, with specific mention that Chrysler's extended warranty costs are notably higher due to anticipated claims. For the gasoline model, the Stow 'n Go seating system is highly recommended for its practicality. All-wheel drive (AWD) is suggested for those in snowy climates, though many owners report managing fine with front-wheel drive (FWD) and good tires. For the PHEV, leasing is suggested over buying to mitigate long-term reliability exposure.
General recommendations
Suitable for families prioritizing interior space, comfort, and innovative features like Stow 'n Go at a lower upfront cost than a Honda or Toyota. Recommended for buyers who plan to own the vehicle for a shorter term (e.g., 4-5 years) or who secure a significant discount on a new or lightly used model. An extended warranty is considered essential by many owners. NOT recommended for buyers prioritizing maximum long-term reliability and low cost of ownership beyond 100,000 miles. The Plug-in Hybrid variant is NOT recommended without comprehensive warranty coverage due to frequent, severe powertrain failures. Always test drive to confirm the driving position and comfort meet personal needs, as some find it superior to competitors.
Remarks
The reliability feedback is starkly divided by powertrain. The conventional 3.6L Pentastar V6 and 9-speed automatic, while not without fault, are generally viewed as adequate. The Plug-in Hybrid powertrain, however, is the subject of intense criticism, with multiple owners reporting complete transmission replacements, faulty battery packs, and dangerous loss-of-power incidents. A specific recall for PHEV transmission wiring was noted, with a software "fix" that illuminates a warning light rather than preventing the failure. The high cost of Chrysler's extended warranties is directly attributed by one source to the warranty company's expectation of claims. The significant price depreciation is a double-edged sword: it creates a compelling value proposition for used buyers but reflects the market's low confidence in long-term durability. Analysis based on owner discussions spanning model years 2017 to 2025.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearWorst year: 2017. Years to avoid: 2018, 2017Source: NHTSA (US)Show table
Each year graded against the model's other years: Year Score. See all Chrysler Pacifica (minivan) years to avoid
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2025 | 28 | 9 | air bags |
| 2024 | 42 | 11 | electrical system |
| 2023 | 152 | 14 | engine |
| 2022 | 211 | 10 | power train |
| 2021 | 368 | 7 | electrical system |
| 2020 | 170 | 5 | electrical system |
| 2019 | 356 | 7 | electrical system |
| 2018 | 873 | 12 | engine |
| 2017 | 1,521 | 11 | engine |
| 2016 | 2 | 0 | suspension |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
Recall notices86 on record · Source: NHTSA (US)Show recalls
2025 · air bags:side/window:curtaincampaign 25V302000
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
2025 · equipment:appliance:tv/radio/speakerscampaign 25V471000
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
2025 · air bags:side/window:curtaincampaign 25V573000
Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
2025 · equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:campaign 25V876000
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
2025 · equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:campaign 25V877000
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
2025 · air bags:side/window:curtaincampaign 26V189000
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
2025 · equipment adaptive/mobility:wheelchair restraints/securement:critical fastenerscampaign 26V296000
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
2025 · air bags:frontalcampaign 26V358000
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
2025 · electronic stability control (esc)campaign 26V561000
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
2024 · air bags:frontal:driver clockspring/spiral cassettecampaign 24V199000
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
2024 · visibility:windshield:critical fastenerscampaign 24V238000
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
2024 · traction control systemcampaign 24V240000
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
2024 · seats:barrierscampaign 24V888000
Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
2024 · air bags:side/window:curtaincampaign 25V302000
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
2024 · equipment:appliance:tv/radio/speakerscampaign 25V471000
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
71 older recalls not shown. Check nhtsa.gov with your VIN for the full history.
Specifications
3.6 Pentastar V6
3.6L 6-cylinder · 291 hp · AWD · automatic
Built 2021–2026