2020 Chrysler Pacifica (minivan): common problems and reliability
One of the better Pacifica (minivan) years.
The best Chrysler Pacifica (minivan) year. All Pacifica (minivan) years
170 owner complaints, most about electrical system. 5 recalls.
Should I buy one?The 2020 Chrysler Pacifica (minivan) has 170 owner-filed NHTSA complaints and 5 recalls on record. The most-reported areas are electrical system and engine.
Safety record for the 2020 model year
Source: NHTSA complaints and recalls filed for 2020 Chrysler Pacifica (minivan) vehicles (US, public record).
The Year Score compares this year with other Pacifica (minivan) years only. How we score it
Is 2020 a good year for the Pacifica (minivan)?
Across the 10 Pacifica (minivan) model years we track, complaint volume runs from 2 (2016) to 1,521 (2017). With 170 complaints, the 2020 Pacifica (minivan) sits below the model's median of 211.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
Recalls affecting the 2020 Pacifica (minivan)
back over prevention: sensing system: camera
Campaign 20V191000Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
electrical system:wiring:connectors/plugs/receptacles
Campaign 23V010000Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
air bags:side/window:curtain
Campaign 24V793000Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Campaign 25V876000Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Show 1 more recall
electrical system:propulsion system:traction battery
Campaign 26V362000Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
What owners say across generations
Mixed sentiment with a clear divide between powertrain types.
Owner insights cover all generations of the Pacifica (minivan). See the full Pacifica (minivan) owner picture and every model year.
Other Pacifica (minivan) model years
Compare every Pacifica (minivan) year side by side to see how 2020 ranks against the rest.
Compare the Pacifica (minivan) against its rivals
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