Avoid: 2018, 2017 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2020
7 model years of NHTSA owner complaints and recalls · How we grade
Across 9 model years, the Chrysler Pacifica (minivan) has 3,721 owner-filed NHTSA complaints and 86 recalls on record. The most-reported areas are engine and electrical system. 2017 drew the most complaints (1,521), 2023 the fewest of the years on the road 3+ years (152).
Source: NHTSA complaints and recalls filed for Chrysler Pacifica (minivan) vehicles (US, public record).
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2017 (1,521 complaints). Lowest: 2023 (152).
Mixed sentiment with a clear divide between powertrain types.
Catastrophic transmission failures requiring complete replacement, battery failures, loss of power while driving, software glitches.
Higher likelihood of small electrical issues, switch failures, and overall lower perceived durability compared to segment leaders.
Significantly faster loss of value compared to Honda Odyssey and Toyota Sienna, making used examples much cheaper.
Isolated but severe reports of engine failure in the 60,000-80,000 mile range, with one specific report of a 2018 model failing at 79,000 miles. Replacement cost cited at approximately $15,000 USD.
Unexpected failure noted on a gasoline model.
Owner insights cover all generations of the Pacifica (minivan). Individual model years are broken down above.
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