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2020 Ford Fusion: common problems and reliability
· 2nd generationOne of the best Fusion years.
233 owner complaints, most about electrical system. 3 recalls.
Should I buy a 2020 Fusion?The 2020 Ford Fusion has 233 owner-filed NHTSA complaints and 3 recalls on record. The most-reported areas are electrical system and power train. Owners most often flag hard, delayed, or harsh shifting from the 6f35 automatic transmission.
Safety record for the 2020 model year
Source: NHTSA complaints and recalls filed for 2020 Ford Fusion vehicles (US, public record).
The Year Score compares this year with other Fusion years only. How we score it
Is 2020 a good year for the Fusion?
Across the 15 Fusion model years we track, complaint volume runs from 233 (2020) to 5,923 (2010). With 233 complaints, the 2020 Fusion sits below the model's median of 3,051.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
Recalls affecting the 2020 Fusion
electrical system:propulsion system:traction battery:management system/energy control module (bms/becm)
Campaign 23V440000Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
back over prevention:software
Campaign 25V442000Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
equipment:electrical:engine block heater
Campaign 25V685000Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
What owners report on the 2nd generation Fusion
Owners of the 2013-2026 Fusion generally describe it as a comfortable, quiet, and stylish sedan that serves well as a commuter, with the hybrid variants earning particular praise for fuel economy and longevity.
- Very frequentHard, delayed, or harsh shifting from the 6F35 automatic transmission
- RecurrentTransmission fluid leaks, including from the axle bushing and seal
- RecurrentCoolant intrusion into cylinders causing engine failure on 1.5L and 1.6L EcoBoost engines
- RecurrentABS
Traction control, and airbag warning lights caused by corroded wheel speed sensors or connectors.
- RecurrentBattery drain, sometimes traced to the audio control module (ACM)
Owner insights for the 2nd generation Fusion. Read the full 2nd generation owner report.
Typical used price
Used Fusion listings typically run $9,178–$13,824 across 2010 to 2020 model years.
Other Fusion model years
Compare every Fusion year side by side to see how 2020 ranks against the rest.
Compare the Fusion against its rivals
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