Avoid: 2019, 2018, 2017 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2020 (few owner reports)
7 model years of NHTSA owner complaints and recalls · How we grade
Across 10 model years, the Genesis G80 has 327 owner-filed NHTSA complaints and 30 recalls on record. The most-reported areas are electrical system and engine. 2018 drew the most complaints (174), 2020 the fewest of the years on the road 3+ years (0).
Source: NHTSA complaints and recalls filed for Genesis G80 vehicles (US, public record).
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2018 (174 complaints). Lowest: 2020 (0).
Sentiment is predominantly positive, with owners praising the vehicle for its exceptional value proposition, luxurious and well-appointed interior, and strong reliability over multiple generations.
Long wait times for service appointments, poor communication, unprofessional treatment, and difficulty obtaining loaner vehicles.
Digital gauge cluster displaying Korean characters, cutting out, or freezing, requiring replacement. Affects 2021+ models. A recall for 2025-2026 models for failing instrument panels is also noted.
Warning light illuminates despite correct oil level, leading to expensive repairs ($3,000+). Subject of a 2021 recall in South Korea but not in the U.S., leading to potential class-action investigation. Affects 2018+ models.
Clicking but no crank, or complete silence when pressing start button, often related to faulty battery cable connections, starter motor, or oxidized harnesses. Affects 2015-2018+ models.
Potential failure in 2023-2024 G80 Electrified models, part of a broader Hyundai/Kia/Genesis recall and class-action lawsuit in Canada. Can lead to a loss of motive power.
Owner insights cover all generations of the G80. Individual model years are broken down above.
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