Hyundai Santa Cruz reliability: common problems by model year

Across 5 model years, the Hyundai Santa Cruz has 322 owner-filed NHTSA complaints and 13 recalls on record. The most-reported areas are power train and engine. 2022 drew the most complaints (184), 2023 the fewest of the years on the road 3+ years (79).

5
Model years tracked
322
Owner complaints
13
Recalls
35
Median per year

Source: NHTSA complaints and recalls filed for Hyundai Santa Cruz vehicles (US, public record). Typical used asking price $21,844–$28,842.

Which Santa Cruz years have the most problems?

Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.

YearComplaints
20265
202519
202435
202379
2022184

Highest: 2022 (184 complaints). Lowest: 2023 (79).

Where owners report problems

power train128
engine76
electrical system38
fuel/propulsion system32
vehicle speed control24

What owners say

Mixed sentiment with a clear divide between appreciation for its concept and significant concerns about execution and value.

  • Very frequentDual-clutch transmission (DCT) performance and reliability

    Jerky shifts, gear hunting, concerns about failure in stop-and-go traffic or demanding use, recalls for early models (2022) for faulty control boards.

  • RecurrentDisappointing real-world fuel economy

    Reported 20-25 MPG combined, often lower than expectations for a vehicle of its size.

  • RecurrentUnderpowered base 2.5L engine

    Described as slow and unresponsive.

  • RecurrentPoor dealership service experience

    Long wait times for service, incompetent technicians, poor communication, difficulty getting warranty work completed.

  • RecurrentSmall bed size

    Limited utility compared to traditional trucks, bed described as too small for many truck tasks.

Owner insights cover all generations of the Santa Cruz. Individual model years are broken down above.

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