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2020 Jeep Cherokee: common problems and reliability
One of the better Cherokee years.
320 owner complaints, most about power train. 3 recalls.
Should I buy a 2020 Cherokee?The 2020 Jeep Cherokee has 320 owner-filed NHTSA complaints and 3 recalls on record. The most-reported areas are power train and engine.
Safety record for the 2020 model year
Source: NHTSA complaints and recalls filed for 2020 Jeep Cherokee vehicles (US, public record).
The Year Score compares this year with other Cherokee years only. How we score it
Is 2020 a good year for the Cherokee?
Across the 16 Cherokee model years we track, complaint volume runs from 3 (2023) to 2,649 (2014). With 320 complaints, the 2020 Cherokee sits below the model's median of 1,336.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
Recalls affecting the 2020 Cherokee
back over prevention: sensing system: camera
Campaign 20V191000Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
steering:rack and pinion:rack
Campaign 19V637000Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
power train
Campaign 26V290000Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
What owners say across generations
Sentiment is sharply divided by generation. For the original XJ generation (produced until approximately 2001), sentiment is overwhelmingly positive, with owners praising legendary reliability, mechanical simplicity, and rugged capability.
Owner insights cover all generations of the Cherokee. See the full Cherokee owner picture and every model year.
Typical used price
Used Cherokee listings typically run $11,283–$18,052.
Other Cherokee model years
Compare every Cherokee year side by side to see how 2020 ranks against the rest.
Compare the Cherokee against its rivals
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