Across 3 model years, the Kia EV9 has 243 owner-filed NHTSA complaints and 13 recalls on record. The most-reported areas are electrical system and forward collision avoidance. 2024 drew the most complaints (207), 2025 the fewest (12).
Source: NHTSA complaints and recalls filed for Kia EV9 vehicles (US, public record).
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2024 (207 complaints). Lowest: 2025 (12).
Mixed to positive sentiment overall, with a strong consensus that it is an excellent vehicle for its intended purpose.
Causes vehicle breakdowns and recurrent 12V battery drain. Replacement is covered under warranty but requires dealership service.
Real-world highway range can drop significantly in cold temperatures, with one report of approximately 265 km (165 miles) from a rated 435 km (270 miles) in extreme cold (-20°C / -4°F).
Lack of Homelink/garage door opener, laminated glass for sound insulation, and a dedicated "dog mode" or easy climate-keep function are noted as omissions compared to competitors like Tesla.
Service department quality is inconsistent; some are described as incompetent or difficult, while others are efficient. This impacts the repair experience for known issues like the ICCU.
Limited number of climate-control timers (only two), no location-based timers, and a cumbersome process to use utility mode as a substitute for dog mode.
Owner insights cover all generations of the EV9. Individual model years are broken down above.
We're building a full check by VIN: the exact trim and engine, its known problems and recalls, what to inspect, a fair price, and how it compares with its rivals. Get an email when it's ready.
One email when it launches. Unsubscribe any time. Privacy