The 2023 Lexus RZ has 10 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are electrical system and power train. Owners most often flag limited epa-rated range — very frequent criticism, with epa ratings of 196 miles (315 km) for luxury trim and 220 miles (354 km) for premium trim considered insufficient for the segment. real-world range further reduced in hot or cold weather. frequency: very frequent.
Safety record for the 2023 model year
10
Owner complaints
0
Recalls
1
Crash reports
0
Fire reports
Source: NHTSA complaints and recalls filed for 2023 Lexus RZ vehicles (US, public record).
Where owners report problems
electrical system
3
power train
2
visibility
1
steering
1
suspension
1
What owners say across generations
Mixed sentiment with a clear divide between satisfaction with the vehicle's core attributes and significant disappointment with its electric powertrain capabilities. Owners who acquired the vehicle at substantial discounts (e.g., $20,000 off MSRP) and use it s
Limited EPA-rated range — Very frequent criticism, with EPA ratings of 196 miles (315 km) for Luxury trim and 220 miles (354 km) for Premium trim considered insufficient for the segment. Real-world range further reduced in hot or cold weather. Frequency: very frequent.
Slow charging speed — Cited as a major drawback compared to competitors, impacting usability for longer trips. Frequency: very frequent.
Unreliable voice command system ("Hey Lexus") — Frequently fails to understand or execute commands, leading owners to default to smartphone integration. Frequency: recurrent.
Lack of panoramic roof sunshade on Premium trim — Results in excessive cabin heat during summer, noted as a poor design choice. Frequency: recurrent.
Reduced cargo utility — Compared to the RX, the RZ is lower with a more swooping hatch, making it harder to load boxes without folding seats. Frequency: isolated.
Owner insights cover all generations of the RZ.
Typical used price
Used RZ listings typically run $39,497–$54,432 across 2025 to 2026 model years.