2025 Mazda CX-5: common problems and reliability

The 2025 Mazda CX-5 has 63 owner-filed NHTSA complaints and 4 recalls on record. The most-reported areas are service brakes and power train. Owners most often flag infotainment interface dissatisfaction — lack of touchscreen (pre-2026) criticized as slower and less intuitive; the new 2026 touchscreen is criticized by owners who preferred the previous rotary dial system. frequency: very frequent.

Safety record for the 2025 model year

63
Owner complaints
4
Recalls
6
Crash reports
0
Fire reports

Source: NHTSA complaints and recalls filed for 2025 Mazda CX-5 vehicles (US, public record).

Where owners report problems

service brakes
14
power train
13
forward collision avoidance
11
electrical system
7
engine
7

Recalls affecting the 2025 CX-5

lane departure: sensing system: camera

Campaign 24V649000

Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane

trailer hitches

Campaign 25V167000

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate

air bags: air bag/restraint control module:software

Campaign 25V413000

Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

suspension:critical fasteners

Campaign 25V737000

Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachme

What owners say across generations

The sentiment is predominantly positive, with the CX-5 consistently praised for its reliability, premium interior feel, and engaging driving dynamics. It is frequently cited as a top recommendation for buyers seeking a dependable, well-built compact SUV. Owner

  • Infotainment interface dissatisfaction — Lack of touchscreen (pre-2026) criticized as slower and less intuitive; the new 2026 touchscreen is criticized by owners who preferred the previous rotary dial system. Frequency: very frequent.
  • Interior build quality concerns — Reports of delicate materials: steering wheel leather peeling, piano black trim scratching easily, and noticeable interior noises. Frequency: recurrent.
  • Road and wind noise — Noticeable at highway speeds, with inadequate sound insulation compared to some competitors. Frequency: recurrent.
  • Cylinder Deactivation system — Cited as an unwanted feature and a potential reliability concern on non-turbo models from certain years. Frequency: recurrent.
  • Rear seat space — Described as tight or cramped, especially for taller passengers. Frequency: recurrent.

Owner insights cover all generations of the CX-5.

Typical used price

Used CX-5 listings typically run $15,249–$25,378 across 2013 to 2026 model years.

Other CX-5 model years