Power
What owners say
Overview
The sentiment is predominantly positive, with the CX-5 consistently praised for its reliability, premium interior feel, and engaging driving dynamics. It is frequently cited as a top recommendation for buyers seeking a dependable, well-built compact SUV. Owners appreciate its ref
Best version
The consensus favors models equipped with the naturally aspirated 2.5L engine for its proven reliability, though the turbo variant is acknowledged for its added power. For used models, there is a strong preference for vehicles without Cylin
Known issues
Infotainment interface dissatisfaction — Lack of touchscreen (pre-2026) criticized as slower and less intuitive; the new 2026 touchscreen is criticized by owners who preferred the previous rotary dial system. Frequency: very frequent., Interior build quality concerns — Reports of delicate materials: steering wheel leather peeling, piano black trim scratching easily, and noticeable interior noises. Frequency: recurrent.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearSource: NHTSA (US)Show table
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2025 | 63 | 4 | service brakes |
| 2022 | 62 | 0 | exterior lighting |
| 2021 | 137 | 0 | engine |
| 2019 | 259 | 2 | engine |
| 2018 | 112 | 3 | engine |
| 2017 | 148 | 1 | electrical system |
| 2015 | 133 | 4 | structure |
| 2012 | 1 | 0 | vehicle speed control |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
Recall notices14 on record · Source: NHTSA (US)Show recalls
2025 · lane departure: sensing system: cameracampaign 24V649000
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust fr
2025 · trailer hitchescampaign 25V167000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
2025 · air bags: air bag/restraint control module:softwarecampaign 25V413000
Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
2025 · suspension:critical fastenerscampaign 25V737000
Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
2019 · enginecampaign 19V497000
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
2019 · fuel system, gasoline:delivery:fuel pumpcampaign 21V875000
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
2018 · air bags:side/windowcampaign 18V426000
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) num
2018 · enginecampaign 19V497000
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
2018 · fuel system, gasoline:delivery:fuel pumpcampaign 21V875000
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
2017 · trailer hitchescampaign 17V744000
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
2015 · fuel system, gasoline:storage:tank assembly:filler pipe and capcampaign 16V064000
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor V
2015 · structure:body:hatchback/liftgatecampaign 16V644000
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016
2015 · visibility:windshieldcampaign 16E002000
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to h
2015 · steeringcampaign 16V203000
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manuf
Specifications
Generation
Version
2.5 e-SKYACTIV G 2.5 (141 Hp) M Hybrid i-ACTIV AWD Automatic
From 2025-2026
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