2020 Toyota Highlander: common problems and reliability

The 2020 Toyota Highlander has 304 owner-filed NHTSA complaints and 5 recalls on record. The most-reported areas are power train and air bags. Owners most often flag 8-speed automatic transmission failures (whining, complete failure): primarily affects non-hybrid (gas) models from approximately 2017-2022. repair costs are reported to be around $7,000+. frequency: very frequent.

Safety record for the 2020 model year

304
Owner complaints
5
Recalls
12
Crash reports
0
Fire reports

Source: NHTSA complaints and recalls filed for 2020 Toyota Highlander vehicles (US, public record).

Is 2020 a good year for the Highlander?

Across the 8 Highlander model years we track, complaint volume runs from 217 (2016) to 919 (2006). With 304 complaints, the 2020 Highlander sits about the same asthe model's median of 356.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

power train
116
air bags
36
service brakes
35
structure
29
fuel/propulsion system
17

Recalls affecting the 2020 Highlander

air bags

Campaign 20V633000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air ba

fuel system, gasoline:delivery

Campaign 20V162000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be

structure:body:bumpers

Campaign 23V720000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the co

air bags:sensor:occupant classification

Campaign 23V865000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybri

What owners say across generations

Sentiment is mixed and heavily dependent on model year and powertrain. The Highlander is widely recognized as a reliable, practical, and comfortable family SUV, praised for its solid build quality, good ride comfort, and strong resale value.

  • 8-speed automatic transmission failures (whining, complete failure): Primarily affects non-hybrid (gas) models from approximately 2017-2022. Repair costs are reported to be around $7,000+. Frequency: very frequent.
  • Transmission problems in gas models: General reports of issues, clunkiness, and unreliability with the 8-speed automatic in model years 2017-2022, and isolated mentions for 2023. Frequency: very frequent.

Owner insights cover all generations of the Highlander. See the full Highlander owner picture and every model year.

Typical used price

Used Highlander listings typically run $18,655–$29,616 across 2002 to 2024 model years.

Other Highlander model years

Compare every Highlander year side by side to see how 2020 ranks against the rest.

Compare the Highlander against its rivals