2011 Toyota Highlander

Photo: IFCAR / Public domain / Wikimedia Commons

2011 Toyota Highlander: common problems and reliability

An average Highlander year.

370 owner complaints, most about steering. 5 recalls.

Should I buy a 2011 Highlander?

The 2011 Toyota Highlander has 370 owner-filed NHTSA complaints and 5 recalls on record. The most-reported areas are steering and structure.

Safety record for the 2011 model year

370
Owner complaints
5
Recalls
28
Crash reports
0
Fire reports

Source: NHTSA complaints and recalls filed for 2011 Toyota Highlander vehicles (US, public record).

The Year Score compares this year with other Highlander years only. How we score it

Is 2011 a good year for the Highlander?

Across the 25 Highlander model years we track, complaint volume runs from 139 (2001) to 1,005 (2008). With 370 complaints, the 2011 Highlander sits about the same as the model's median of 324.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

steering
68
structure
54
visibility/wiper
50
electrical system
45
service brakes
36

Recalls affecting the 2011 Highlander

seats:front assembly:seat heater/cooler

Campaign 16V396000

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

seats:front assembly:seat heater/cooler

Campaign 14V743000

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

visibility:power window devices and controls

Campaign 15V689000

Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

air bags:frontal:sensor/control module-inactive

Campaign 13V014000

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Show 1 more recall

equipment:other:labels

Campaign 13V123000

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

What owners say across generations

Sentiment is mixed and heavily dependent on model year and powertrain. The Highlander is widely recognized as a reliable, practical, and comfortable family SUV, praised for its solid build quality, good ride comfort, and strong resale value.

Owner insights cover all generations of the Highlander. See the full Highlander owner picture and every model year.

Other Highlander model years

Compare every Highlander year side by side to see how 2011 ranks against the rest.

Compare the Highlander against its rivals

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