Avoid: 2011, 2010 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2009 · Best recent: 2016
13 model years of NHTSA owner complaints and recalls · How we grade
Across 13 model years, the Cadillac SRX has 3,263 owner-filed NHTSA complaints and 43 recalls on record. The most-reported areas are exterior lighting and electrical system. 2010 drew the most complaints (474), 2009 the fewest (27).
Source: NHTSA complaints and recalls filed for Cadillac SRX vehicles (US, public record). Typical used asking price $6,900–$12,283.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
| Year | Complaints |
|---|---|
| 2016 | 168 |
| 2015 | 442 |
| 2014 | 390 |
| 2013 | 393 |
| 2012 | 416 |
| 2011 | 446 |
| 2010 | 474 |
| 2009 | 27 |
| 2008 | 47 |
| 2007 | 52 |
| 2006 | 68 |
| 2005 | 122 |
| 2004 | 218 |
Highest: 2010 (474 complaints). Lowest: 2009 (27).
Sentiment is sharply divided and heavily dependent on model year, powertrain, and maintenance history.
Complete destruction, slipping, shifting problems, torque converter shudder. Described as a $3,800+ repair.
Expensive repair ($2,000-$4,000), engine failure, driveability issues.
Complete burnout, extremely dim output, particularly on 2016 models. Requires replacement with potential need for CANbus regulators for LED upgrades.
Screen glitches, unresponsiveness, complete failure.
Window regulators/motors, door locks/latches, liftgate actuator, ignition switch problems causing key to stick or vehicle to stall.
Owner insights cover all generations of the SRX. Individual model years are broken down above.
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